At a Glance
- Tasks: Provide top-notch IT support for seamless payment solution integration.
- Company: Leading UK FinTech solutions provider with a focus on innovation.
- Benefits: Competitive salary up to £35,000, excellent benefits, and flexible hybrid working.
- Why this job: Join a dynamic team and enhance your skills in API support and customer interaction.
- Qualifications: 1+ year in technical support with knowledge of REST/SOAP APIs.
The predicted salary is between 28000 - 42000 £ per year.
A leading FinTech solutions provider in the UK is seeking an IT Technical Support Officer to ensure seamless integration of payment solutions. You will work with API support, provisioning, and customer interaction.
Ideal candidates have at least one year of experience in technical support and a strong understanding of REST/SOAP APIs.
The role offers a competitive salary of up to £35,000 plus excellent benefits, and a flexible hybrid working model after probation.
FinTech IT Support Specialist - API & Onboarding in Essex employer: Montpellier Resourcing
Contact Detail:
Montpellier Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FinTech IT Support Specialist - API & Onboarding in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the FinTech space, especially those who work with APIs. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with REST/SOAP APIs, make sure to highlight that in conversations. Share examples of how you've solved problems in previous roles to impress potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical support scenarios. Think about how you’d handle customer queries related to payment solutions and be ready to demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace FinTech IT Support Specialist - API & Onboarding in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with technical support and APIs. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about FinTech and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In the world of IT support, problem-solving is key. Use examples from your past experiences to demonstrate how you've tackled challenges, especially those related to API support or customer interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Montpellier Resourcing
✨Know Your APIs
Make sure you brush up on your knowledge of REST and SOAP APIs before the interview. Be ready to discuss how you've used them in past roles, as this will show your technical expertise and understanding of the integration process.
✨Showcase Your Customer Interaction Skills
Since the role involves customer interaction, prepare examples of how you've successfully resolved technical issues for clients. Highlight your communication skills and how you ensure a positive experience for users.
✨Research the Company
Familiarise yourself with the FinTech solutions provider's products and services. Understanding their offerings will help you tailor your answers and demonstrate your genuine interest in the company during the interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture and working model align with your expectations.