At a Glance
- Tasks: Support the delivery of exciting events and ensure top-notch customer service.
- Company: Join the dynamic Montgomery Group, known for its market-leading events.
- Benefits: Gain valuable experience, develop skills, and work in a collaborative environment.
- Other info: Flexible hours and opportunities for personal growth in a fast-paced setting.
- Why this job: Be part of a team that creates memorable experiences and drives event success.
- Qualifications: Organised, proactive, and a strong communicator with a customer-focused mindset.
The predicted salary is between 30000 - 40000 € per year.
A great opportunity for an organised and proactive Operations Executive to join Montgomery Group’s Operations team and support the successful delivery of a portfolio of market‑leading events. The role will play a key part in the day‑to‑day operational management of events, ensuring excellent customer service for exhibitors, contractors and internal stakeholders.
Responsibilities
- Provide operational support across a portfolio of events, ensuring deadlines are met and projects are delivered to a high standard.
- Manage written and verbal communication with exhibitors, contractors, venues and internal show teams, ensuring a high level of customer service at all times.
- Monitor exhibitor manual responses, process forms and maintain accurate show information and correspondence.
- Support operational planning by updating operational planners, exhibitor lists and auditing floorplans throughout the show cycle.
- Assist with on‑site event operations, including running the organisers’ office and responding to exhibitor and contractor queries during live events.
- Work closely with Sales, Marketing and wider event teams to support the successful delivery of events and improve internal communication.
- Contribute ideas and improvements to operational processes and customer experience across the department.
Personal Attributes
- Professional, organised, collaborative, proactive, positive, customer‑focused, adaptable and a strong team player.
Competencies
- Excellent attention to detail and organisational skills.
- Ability to prioritise workloads and manage multiple tasks effectively.
- Energetic team player with a hands‑on approach.
- Strong written and verbal communication skills.
- Customer service focused with a professional manner.
- Self‑motivated with the ability to work independently and collaboratively.
- Computer literate with strong Microsoft Office skills and the ability to learn bespoke systems.
- Ability to remain calm under pressure and work effectively within deadlines.
Location flexibility outside these hours will be required to suit the needs of the business.
Equal Opportunity
Operations Executive employer: Montgomery Group
Montgomery Group is an exceptional employer that values its employees by fostering a collaborative and dynamic work culture. As an Operations Executive, you will benefit from a supportive environment that encourages professional growth and development, while also enjoying the excitement of working on market-leading events. With a strong focus on customer service and teamwork, Montgomery Group offers unique opportunities to contribute to innovative operational processes in a vibrant industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its events. Show us that you’re genuinely interested in what they do and how you can contribute. Tailor your answers to highlight your organisational skills and customer service focus.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’d be a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and keen to join our team!
We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Executive role. Highlight your organisational skills and any relevant experience in event management. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your customer service focus and proactive attitude. Let us know why you're excited about joining Montgomery Group and how you can contribute to our events.
Show Off Your Communication Skills:Since strong written communication is key for this role, make sure your application is clear and concise. We love a good story, so feel free to share examples of how you've successfully managed communications in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Montgomery Group
✨Know Your Events
Before the interview, research the types of events Montgomery Group manages. Familiarise yourself with their portfolio and think about how your skills can contribute to their success. This shows genuine interest and helps you tailor your responses.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed multiple tasks or projects in the past. Highlight your attention to detail and ability to meet deadlines, as these are crucial for the Operations Executive role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves a lot of communication with various stakeholders, demonstrating strong verbal and written communication skills during the interview will be key.
✨Be Proactive and Positive
Exude a proactive attitude during the interview. Share instances where you took the initiative to improve processes or enhance customer experience. A positive mindset can set you apart as a strong team player who aligns with their values.
