At a Glance
- Tasks: Support the delivery of exciting events and ensure top-notch customer service.
- Company: Join the dynamic Montgomery Group in central London.
- Benefits: Enjoy a dog-friendly office, hybrid working, and fun company events.
- Other info: Flexible hours and great career growth opportunities await you.
- Why this job: Be part of a collaborative team and make a real impact on events.
- Qualifications: One year of operational experience and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
A great opportunity for an organised and proactive Operations Executive to join Montgomery Group’s Operations team and support the successful delivery of a portfolio of market‑leading events. The role will play a key part in the day‑to‑day operational management of events, ensuring excellent customer service for exhibitors, contractors and internal stakeholders.
Responsibilities
- Provide operational support across a portfolio of events, ensuring deadlines are met and projects are delivered to a high standard.
- Manage written and verbal communication with exhibitors, contractors, venues and internal show teams, ensuring a high level of customer service at all times.
- Monitor exhibitor manual responses, process forms and maintain accurate show information and correspondence.
- Support operational planning by updating operational planners, exhibitor lists and auditing floorplans throughout the show cycle.
- Assist with on‑site event operations, including running the organisers’ office and responding to exhibitor and contractor queries during live events.
- Work closely with Sales, Marketing and wider event teams to support the successful delivery of events and improve internal communication.
- Contribute ideas and improvements to operational processes and customer experience across the department.
Personal Attributes
- Professional, organised, collaborative, proactive, positive, customer‑focused, adaptable and a strong team player.
Competencies
- Excellent attention to detail and organisational skills.
- Ability to prioritise workloads and manage multiple tasks effectively.
- Energetic team player with a hands‑on approach.
- Strong written and verbal communication skills.
- Customer service focused with a professional manner.
- Self‑motivated with the ability to work independently and collaboratively.
- Computer literate with strong Microsoft Office skills and the ability to learn bespoke systems.
- Ability to remain calm under pressure and work effectively within deadlines.
Location & Working Conditions
The central London, dog‑friendly offices are close to Oxford Street & Marylebone High Street with access to the private gardens of Manchester Square. Hybrid working is offered to all applicants with a minimum of 3 days in the office. Core hours are 9‑5pm; flexibility outside these hours will be required to suit the needs of the business.
Equal Opportunity & Accessibility
We are an equal opportunity employer and are committed to diversity. We welcome applications from candidates with disabilities, providing they meet the minimum requirements of the job role. Sadly, the office building is currently not wheelchair friendly.
Benefits
- Company away days
- Cycle to work and e‑bike loan scheme
- Dog‑friendly office
- Enhanced maternity & paternity benefits
- Fundraising matching scheme
- Monthly social events
- Salary Sacrifice Pension plus 8 x death in service payment
Qualifications
At least one year’s operational experience.
Operations Executive in City of Westminster employer: Montgomery Group
Montgomery Group is an exceptional employer, offering a vibrant and collaborative work culture in the heart of central London. With a focus on employee growth, we provide opportunities for professional development alongside benefits such as a dog-friendly office, hybrid working options, and engaging company events. Join us to be part of a dynamic team that values your contributions and fosters a positive environment for delivering market-leading events.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Executive in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its events. Show us that you’re not just another candidate; demonstrate your passion for their work and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with various stakeholders, being articulate and confident in your verbal and written communication will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Montgomery Group.
We think you need these skills to ace Operations Executive in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Executive role. Highlight your relevant experience and skills that match the job description, especially your organisational and customer service abilities.
Show Off Your Communication Skills:Since strong written and verbal communication is key for this role, ensure your application reflects this. Use clear, concise language and check for any typos or errors before hitting send!
Demonstrate Your Proactivity:We love a proactive approach! In your application, share examples of how you've taken initiative in past roles, particularly in managing events or improving processes. This will show us you're a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Montgomery Group
✨Know Your Events
Before the interview, research the types of events Montgomery Group manages. Familiarise yourself with their portfolio and think about how your experience aligns with their operations. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your attention to detail and ability to meet deadlines.
✨Communicate Clearly
Since the role involves a lot of communication, practice articulating your thoughts clearly and concisely. Prepare to demonstrate your written and verbal communication skills by discussing how you've handled customer queries or collaborated with teams in previous roles.
✨Emphasise Teamwork and Adaptability
Montgomery Group values collaboration, so be prepared to share examples of how you've worked effectively in a team. Discuss situations where you've had to adapt to changes or challenges, showcasing your proactive and positive attitude.
