Monterosa, based in the UK, seeks a Customer Success professional to own a portfolio of customers, drive platform adoption, and partner with Account Management. You will analyze engagement data, prepare reviews, and advise on renewal opportunities to ensure long-term platform health.
You will collaborate with Product and Commercial teams, turning insights into strategic guidance for customers and helping drive expansion while maintaining excellent relationships.
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Strategic Customer Success Manager: Growth & Adoption employer: Monterosa
Monterosa is an exceptional employer that fosters a dynamic work culture centred around innovation and collaboration in the sport, media, and entertainment sectors. As a Customer Success Lead, you will not only have the opportunity to build meaningful relationships with high-profile clients but also benefit from a supportive environment that prioritises employee growth through continuous learning and development. Located in a vibrant industry hub, Monterosa offers unique advantages such as exposure to cutting-edge technology and the chance to work with renowned brands like the NBA and Premier League, making it a truly rewarding place to advance your career.
