Monterosa is seeking a Customer Success Lead to own the daily relationships with a portfolio of customers in a London or Liverpool-based role. You will translate data into strategic recommendations that drive platform adoption, customer health, and growth, working closely with Account Management and Commercial teams to focus on renewals and expansion opportunities.
You will drive active platform usage, deliver demos, and share product feedback with the Product team, while maintaining renewal
#J-18808-Ljbffr
Customer Success Lead: Drive Adoption, Renewals & Growth in Liverpool employer: Monterosa
Monterosa is an exceptional employer that fosters a dynamic work culture centred around innovation and collaboration in the sport, media, and entertainment sectors. As a Customer Success Lead, you will not only have the opportunity to build meaningful relationships with high-profile clients but also benefit from a supportive environment that prioritises employee growth through continuous learning and development. Located in a vibrant industry hub, Monterosa offers unique advantages such as exposure to cutting-edge technology and the chance to work with renowned brands like the NBA and Premier League, making it a truly rewarding place to advance your career.
