At a Glance
- Tasks: Manage and maintain HubSpot CRM data quality for sales and marketing teams.
- Company: Join Montel, a leading energy intelligence company with a supportive culture.
- Benefits: Collaborative work environment, structured onboarding, and opportunity to make an impact.
- Other info: Opportunity for career growth in a dynamic international setting.
- Why this job: Be a key player in maintaining trusted data that drives business decisions.
- Qualifications: 1-2 years CRM experience, attention to detail, and proactive mindset.
The predicted salary is between 23850 - 29150 £ per year.
About the role
We are looking for a detail-oriented CRM Administrator to join Montel on a fixed-term maternity cover and help maintain the day-to-day health of our Hub Spot CRM.
In this hands-on role, you will be responsible for maintaining high-quality CRM data through data entry, validation, cleanup, and ongoing maintenance.
You will ensure that our contact, company, and deal records remain accurate, complete, and consistent, enabling our Sales, Marketing, and Customer Success teams to make informed decisions based on trusted data.
This is a fixed-term position for the duration of the maternity leave (expected to be approximately 12 months).
You'll receive a structured handover at the start of your assignment and, before the contract ends, you'll prepare a thorough handover to support their return.
As you'll be stepping into well-established processes and independently managing recurring data maintenance tasks, we're looking for someone who quickly becomes confident in the role, enjoys taking initiative, identifies opportunities for improvement, and follows through to ensure a consistently high standard of data quality.
What you'll do
- Manage the day-to-day administration of Hub Spot following a structured handover, ensuring established processes and data standards are maintained.
- Enter, update, and maintain contact, company, and deal records in Hub Spot with a high degree of accuracy.
- Run regular data cleanup by identifying and merging duplicates, fixing formatting inconsistencies, completing missing fields, and removing outdated or invalid records.
- Monitor data quality and proactively identify gaps, errors, and recurring issues, while suggesting practical improvements to address them at the source.
- Perform bulk imports and exports, including preparing, deduplicating, and validating data files before upload.
- Maintain field definitions, picklist values, and naming conventions, and keep data entry documentation up to date for the wider team.
- Support the setup and maintenance of lists, segments, and basic workflows that depend on clean, reliable data.
- Assist colleagues with day-to-day Hub Spot questions and help onboard new users to good CRM and data management practices.
- Produce simple reports on data quality and CRM usage for relevant stakeholders.
- Document your work and prepare a clear handover ahead of the permanent role holder's return.
What we're looking for
- 1-2 years of experience working with a CRM, ideally Hub Spot (administration experience or a Hub Spot certification is a strong advantage).
- Able to quickly learn established processes and work independently with confidence from an early stage.
- Exceptional attention to detail and a genuine commitment to maintaining high-quality data.
- A proactive mindset with the ability to take initiative, prioritise work, and follow through with minimal supervision.
- A continuous improvement mindset with the ability to identify recurring data issues and suggest practical improvements to processes and data quality.
- Structured and process-driven, with the ability to perform repetitive tasks consistently, accurately, and efficiently.
- Good written and verbal communication skills, with the ability to explain data-related issues clearly to non-technical colleagues.
- Discretion when handling customer data and a good understanding of data privacy principles, including GDPR.
- Available to start in September and commit to the full contract period.
- Nice to have
- Hub Spot certifications (e. g. Hub Spot CRM, Marketing Hub, or Sales Hub).
- Experience with data imports, deduplication tools, or data enrichment services.
- Familiarity with reporting and dashboards in Hub Spot.
What we offer
- A collaborative and supportive international work environment.
- A structured onboarding and handover to help you succeed in the role.
- The opportunity to work with Hub Spot in a business-critical role that supports teams across the company.
- The opportunity to contribute to one of Europe's leading energy intelligence companies.
- Right to work
Applicants must have the legal right to work in the United Kingdom before their employment begins.
Please note that Montel is unable to provide visa sponsorship or immigration support for this position.
We therefore encourage applicants to ensure they meet the right-to-work requirements before applying.
Application deadline: 1 August 2026
We review applications on an ongoing basis and may contact suitable candidates before the application deadline. We therefore encourage you to apply as early as possible.
#J-18808-Ljbffr
CRM Administrator (HubSpot) employer: Montel Group
Montel is an excellent employer, offering a collaborative and supportive international work environment that values attention to detail and proactive problem-solving. As a CRM Administrator, you'll benefit from structured onboarding and the opportunity to contribute to one of Europe's leading energy intelligence companies, ensuring your skills are honed in a meaningful role while enjoying ample opportunities for professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Administrator (HubSpot)
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Montel Group.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Montel Group. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace CRM Administrator (HubSpot)
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Montel Group.
How to prepare for a job interview at Montel Group
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Montel Group's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Montel Group offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
