At a Glance
- Tasks: Welcome patients, manage enquiries, and handle admin tasks in a dynamic hospital environment.
- Company: The Montefiore Hospital, a premium private healthcare provider in Hove.
- Benefits: 35 days annual leave, private medical insurance, and a rewarding pension scheme.
- Other info: Enjoy a supportive work culture with opportunities for personal and professional growth.
- Why this job: Join a caring team and make a real difference in patients' lives every day.
- Qualifications: Experience in administration and excellent customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Montefiore Hospital are recruiting for an experienced administrator to join the reception team on a full-time permanent basis. The Montefiore Hospital is a premium provider of private healthcare in Hove, East Sussex. We practice some of the most advanced treatments with the latest generation imaging and diagnostic technology. This means we can offer everything from screening, rehabilitation and cutting‑edge surgical procedures across a variety of specialist treatments which are all delivered through our expert and caring clinical teams.
Duties and responsibilities:
- Welcoming patients and escorting them to their room.
- Admitting them in the computer ensuring accurate collection data.
- Acting as point person for enquiries.
- Carrying out various admin tasks, including filling of patient notes.
- Compliance with forms and processes.
- Discharge of patients onto computer system ensuring accuracy of all information.
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
Who we're looking for:
- A personable individual with the ability to work on own initiative as well as part of a team.
- Good basic PC skills, including Word, Excel and Outlook.
- Excellent customer service skills.
- Great communication skills at all levels.
- Experience in a customer service environment is desirable.
- Previous experience in administration is essential.
- Attention to detail.
Benefits:
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
- Private medical insurance.
- Life assurance.
- Health Assessment.
- Employee Assistance Programme.
- Sharesave.
- Free DBS.
Our Values:
We are extremely proud of our heritage in private healthcare and of our values as an organisation: Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee’s well-being through work life balance, on-going development, support and reward.
Receptionist in Hove employer: Montefiore Hospital
The Montefiore Hospital is an exceptional employer, offering a supportive and dynamic work environment in the heart of Hove, East Sussex. With a strong commitment to employee well-being, we provide generous benefits including 35 days of annual leave, private medical insurance, and opportunities for professional development. Our culture prioritises teamwork and excellence, ensuring that every member of our staff feels valued and empowered to contribute to our mission of delivering outstanding private healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Hove
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Montefiore Hospital.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Montefiore Hospital.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Montefiore Hospital, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Receptionist in Hove
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Montefiore Hospital.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Montefiore Hospital.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Montefiore Hospital. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Montefiore Hospital. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Montefiore Hospital
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Montefiore Hospital’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
