Goods Receiver

At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values; they’re a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first‑class personal service. Our collection spans some of London’s most storied buildings, from elegant Georgian townhouses and an 18th‑century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within everyone, our team create unforgettable experiences for our guests. While our walls speak of history, it’s our people, their ambition, and their creativity that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality.

WHY JOIN MONTCALM COLLECTION

• Competitive salary that reflects your talent, contribution, and potential.
• Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with service—supporting your life beyond work.
• Paid birthday leave, so you can celebrate your special day your way.
• We celebrate life’s milestones with you, offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby.
• Comprehensive wellbeing support, including free access to our Employee Assistance Programme provided by Hospitality Action, offering confidential support, wellbeing resources, and free legal advice.
• Tailored wellbeing experiences, from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body.
• Cashback healthcare plan, covering dental, optical, physiotherapy, and alternative treatments—helping you stay at your best.
• Preferential gym membership rates, helping you maintain your health and vitality.
• Continuous learning and development opportunities, from hands‑on training to leadership masterclasses—empowering your career growth.
• Paid volunteering day, giving you the opportunity to support a charity close to your heart.
• Employee referral programme, rewarding you for bringing great talent into our teams.
• Complimentary meals on duty in our team restaurant.
• Exclusive room rate discounts across the Montcalm Collection.
• International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences.
• City‑wide discounts and perks, with savings across retail, entertainment, essential services, fashion, and more.
• Recognition programmes, including vouchers and curated rewards that celebrate excellence and individuality.
• Elegant annual celebrations and social events, bringing our teams together to connect and celebrate in style.

ROLE OVERVIEW

A Goods Receiver is responsible for the efficient and accurate receipt, inspection, and recording of incoming goods at a facility. They ensure that deliveries match purchase orders, handle documentation, and work closely with the procurement team to maintain stock accuracy and quality control. This role is essential for maximising the profitability and efficiency of a high‑end dining operation while maintaining the quality experience expected in a luxury five‑star environment.

RESPONSIBILITIES

• Accept and sign for deliveries, ensuring goods are received in good condition.
• Inspect incoming items for damages, defects, or discrepancies.
• Verify deliveries against purchase orders or packing lists to confirm quantities and specifications.
• Record and log received goods into inventory systems.
• Report damaged or missing items to the supplier and arrange for replacements or refunds.
• Maintain accurate records of deliveries and corresponding documentation.
• Organize and store received goods in designated areas.
• Assist in maintaining accurate inventory levels and participating in stock counts.
• Ensure proper labelling and handling of goods for easy identification and retrieval.
• Coordinate with internal departments to ensure timely delivery of goods to the correct locations.
• Ensure the storage area complies with safety and organizational standards.
• Develop and maintain an efficient inventory control system, including tracking food and beverage supplies, minimising waste and controlling overstocking.
• Collaborate with chefs, managers, and procurement teams to optimise the cost of goods sold (COGS) through effective purchasing and inventory management strategies.
• Manage stock rotation and avoid product expiration through effective stock management.
• Ensure that physical inventories are accurate and reconcile discrepancies.
• Report on waste and suggest measures for improvement.
• Ensure compliance with health & safety and sanitation regulations, as well as hotel policies regarding food storage and handling.
• Maintain thorough documentation of all inventories and cost control processes for annual audits and compliance reviews.
• Implement measures to ensure minimal food and beverage loss through wastage or theft.
• Work closely with the Head Chef and restaurant managers and finance team to ensure smooth operations and cost control.
• Respond to emergency situations calmly and efficiently, following hotel protocols.

SKILLS AND QUALIFICATIONS

• Strong organizational and time‑management skills.
• Effective communication and teamwork abilities.
• Problem‑solving skills to handle discrepancies or damaged goods.
• Ability to work under pressure in a fast‑paced environment.
• Basic computer skills for inventory management systems and record‑keeping.

WORKING CONDITIONS

Involves physical activity, including standing, lifting, and moving items for extended periods. May be required to work weekends and bank holidays.

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.