Montcalm Collection is seeking a Duty Manager/Assistant Front Office Manager to support the Front Office Manager in delivering luxury guest experiences. You will supervise the front office team, drive service excellence, and act as a visible leader on the floor.
Key responsibilities include managing daily operations, scheduling, guest concerns handling, and ensuring SOP compliance. You will collaborate with Housekeeping, Concierge and F&B to ensure seamless guest experiences and maintain POS/PMS
#J-18808-Ljbffr
Luxury Front Office Duty Manager & Team Leader in City of Westminster employer: MONTCALM HOTEL
At Montcalm Collection, we pride ourselves on fostering a vibrant work culture that celebrates individuality and nurtures potential. As a Guest Services Executive, you will enjoy competitive salaries, generous holiday allowances, and comprehensive wellbeing support, all while being part of a team dedicated to delivering exceptional hospitality in some of London's most iconic hotels. With continuous learning opportunities and a commitment to employee growth, Montcalm Collection is an excellent employer for those seeking a meaningful and rewarding career in the hospitality industry.
