At a Glance
- Tasks: Deliver high-quality engineering support and maintain luxury hotel systems.
- Company: Join Montcalm Collection, a leader in luxury hospitality in London.
- Benefits: Competitive salary, 28 holidays, health benefits, and a birthday day off!
- Other info: Flexible hours, ongoing training, and a supportive team environment.
- Why this job: Be part of a dynamic team that creates memorable guest experiences.
- Qualifications: Experience in luxury hospitality and relevant trade qualifications preferred.
The predicted salary is between 30000 - 42000 £ per year.
Montcalm East, an Autograph Collection Hotel, reflects the creative spirit of its Shoreditch setting. With a prime position on City Road in East London, where arty Shoreditch meets progressive Silicon Roundabout, Old Street Tube station is just a few steps away.
Overview
The Shift Engineer is a key member of the Maintenance team, responsible for delivering prompt, effective, and high-quality engineering support across the property. This role ensures that all hotel systems, facilities, and equipment are maintained to Montcalm’s luxury standards while complying with statutory and legal regulations. Reporting to the Maintenance Manager, the Shift Engineer will work across planned and reactive maintenance tasks, contribute to energy efficiency initiatives, and provide technical expertise to support a seamless guest and colleague experience.
Key Responsibilities
- Oversee day-to-day maintenance operations, including HVAC, electrical, plumbing, carpentry, and general building upkeep.
- Ensure all guest and staff maintenance requests are resolved promptly and effectively.
- Coordinate with Front Office and Housekeeping to resolve issues swiftly with minimal disruption.
- Uphold Montcalm’s luxury brand standards in all maintenance activities.
- Maintain mechanical, electrical, architectural, and decorative finishes to the highest standard.
- Carry out appropriate maintenance work promptly and to the highest standards to deliver excellent customer care.
- Follow all company statutory and legal regulatory requirements during repairs.
- Follow planned preventative maintenance programmes.
- Ensure good relationships with internal and external customers and contractors.
- Carry out routine inspections/maintenance of property assets when required to the appropriate standard and ensure that timetables in place are met.
- Support the recording of accurate utility costs by recording meter readings and monitor daily usage.
- Ensure adherence to hotel policies, safety protocols, and regulatory requirements.
- Maintain detailed maintenance records and reports.
- Actively participate in emergency and crisis response planning.
Skills & Qualifications
- Proven experience within a luxury hospitality environment.
- Trade qualification or similar in Air Conditioning, Plumbing, Electrical desirable.
- Excellent communication, problem-solving, and organisational skills.
- PMS systems (Opera or similar) experience desirable.
- High attention to detail and ability to multitask under pressure.
- A passion for hospitality and creating memorable guest experiences.
- Fluency in English and any additional languages is an advantage.
Working Condition
- Flexible working hours including weekends, evenings, and bank holidays.
- Requires standing for extended periods and occasional manual handling.
- Guest-facing role requiring professional appearance and demeanour.
Benefits
- Competitive salary.
- A supportive, empowering team environment.
- Benefits platform with various discounts.
- 28 holidays including eight bank holidays, with more holidays after two-year service.
- Cash-back health benefits, including optical, dental, chiropractor and physio services.
- Discounted gym membership.
- Access to Wellbeing platform and sessions, including EAP.
- Awards and Recognition Programme.
- Annual parties.
- Regular and ongoing training and development, including leadership workshops.
- Enjoy a paid day off to celebrate your birthday – because your special day matters!
Eligibility
Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren’t just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees.
Shift Engineer employer: Montcalm East, Shoreditch London
Montcalm Collection is an exceptional employer that prioritises the safety and wellbeing of both its guests and employees. With a strong commitment to diversity and inclusion, the company fosters a supportive work culture that values individual contributions and offers extensive benefits, including generous holiday allowances, wellbeing support, and continuous learning opportunities. Located in a vibrant city, Montcalm Collection provides unique advantages such as international hotel discounts and city-wide perks, making it an attractive place for those seeking meaningful and rewarding employment in the hospitality sector.
Contact Details:
Montcalm East, Shoreditch London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Montcalm Collection. Understand their values, the luxury standards they uphold, and what makes them unique in the hospitality industry. This will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to maintenance and engineering roles. Think about your past experiences and how they relate to the responsibilities of a Shift Engineer. We want you to feel confident when discussing your skills and how they can benefit Montcalm.
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've tackled maintenance issues in the past. Highlight your ability to work under pressure and maintain high standards, as this is crucial for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, if you’re keen on this role, apply through our website for the best chance!
We think you need these skills to ace Shift Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shift Engineer role. Highlight your previous work in luxury hospitality and any relevant trade qualifications to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for hospitality and how you can contribute to Montcalm’s luxury standards. Be genuine and let your personality come through.
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled maintenance challenges in the past. We love seeing candidates who can think on their feet and resolve issues efficiently!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Montcalm East, Shoreditch London
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to HVAC, plumbing, and electrical systems. Be ready to discuss your previous experiences in these areas and how they relate to maintaining luxury standards.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled maintenance issues in the past. Think about specific situations where you resolved a problem quickly and effectively, especially in a guest-facing role.
✨Understand the Brand
Familiarise yourself with Montcalm Collection's values and luxury standards. Be prepared to explain how you can contribute to maintaining these standards in your role as a Shift Engineer.
✨Communicate Clearly
Since this role involves coordinating with various teams, practice articulating your thoughts clearly. Highlight your communication skills during the interview, especially how you would liaise with Front Office and Housekeeping to resolve maintenance issues.
