Security Officer in London

Montcalm East, an Autograph Collection Hotel, reflects the creative spirit of its Shoreditch setting. With a prime position on City Road in East London, where arty Shoreditch meets progressive Silicon Roundabout, Old Street Tube station is just a few steps away.

Why Join Montcalm Collection

• Competitive salary that reflects your talent, contribution, and potential.
• Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with service.
• Paid birthday leave.
• Generous gifts and financial support for special occasions such as weddings and the arrival of a new baby.
• Comprehensive wellbeing support, including free access to our Employee Assistance Programme.
• Tailored wellbeing experiences, from yoga sessions and life coaching to wellbeing workshops.
• Cashback healthcare plan, covering dental, optical, physiotherapy, and alternative treatments.
• Preferential gym membership rates.
• Continuous learning and development opportunities.
• Paid volunteering day.
• Employee referral programme.
• Complimentary meals on duty.
• Exclusive room rate discounts across the Montcalm Collection.
• International hotel discounts through Marriott Bonvoy.
• City-wide discounts and perks.
• Recognition programmes.
• Elegant annual celebrations and social events.

Overview

The Security Officer plays a vital role in maintaining a safe and secure environment for guests, colleagues, and property. The role is responsible for monitoring, preventing, and responding to safety and security risks with professionalism, discretion, and efficiency.

Responsibilities

• Monitor and ensure the safety and security of hotel guests, staff, and property.
• Operate surveillance systems, monitor cameras, and investigate suspicious activity.
• Conduct regular foot and vehicle patrols across all areas of the hotel.
• Respond promptly to emergencies including fire alarms, medical incidents, or security breaches.
• Control access to restricted areas.
• Maintain accurate records of incidents, actions taken, and daily activity reports.
• Participate in emergency drills and follow established hotel emergency procedures.
• Provide support to guests and staff during incidents.
• Liaise with management, local law enforcement, and emergency services when required.
• Promote a culture of safety and vigilance within the hotel team.

Skills and Qualifications

• Previous experience in a security role, ideally within hospitality or customer-facing environments.
• Knowledge of security procedures, surveillance systems, and emergency response.
• Valid Security Industry Authority (SIA) licence.
• First Aid and CPR certification (preferred).
• Strong observational skills with keen attention to detail.
• Calm, professional manner under pressure.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Physically fit: able to stand, walk, and patrol for extended periods.
• High school diploma or equivalent.

Working Conditions

• Shift-based role, requiring flexibility to work days, nights, weekends, and bank holidays.
• Active, guest-facing role requiring professional appearance (uniform provided).
• Involves standing, walking, and patrolling for extended periods.

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion are genuinely valued. We provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply.