Montcalm Collection in London seeks a Duty Manager to oversee smooth day‑to‑day hotel operations across all departments, especially evenings, weekends, and peak periods. You will act as senior on duty in the absence of leadership, uphold luxury service standards, handle guest concerns with discretion, and support colleagues to deliver personalised experiences.
Fluent English is required; additional languages welcome, and you will lead a team, ensure safety, and contribute to a culture of
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Luxury Hotel Duty Manager - Guest Experience Lead employer: Montcalm East, Autograph Collection
Montcalm East, Autograph Collection is an exceptional employer that prioritises the safety and well-being of both guests and staff. With a strong commitment to employee growth, we offer competitive salaries, generous holiday allowances, and a supportive work culture that encourages personal and professional development. Located in a vibrant area, our team enjoys a dynamic environment where flexibility and teamwork are valued, making it a rewarding place to build a career in hospitality security.
Contact Details:
Montcalm East, Autograph Collection Recruitment Team