Business Development Manager (Leisure, Sales, Entertainment) in Westminster

At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, they are a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first‐class personal service.

Our collection spans some of London’s most storied buildings, from elegant Georgian townhouses and an 18th‐century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within everyone, our team create unforgettable experiences for our guests.

While our walls speak of history, it’s our people, their ambition, and their creativity that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality.

Overview

As a Business Development Manager in Leisure Sales and Entertainment, you’ll cultivate relationships, identify new business opportunities, and drive sales in the luxury leisure and entertainment sector. Reporting to the Commercial Director, your role involves strategic planning, market analysis, and collaboration with internal teams to meet revenue goals and enhance the brand’s presence in the luxury market.

Key Responsibilities

• Conduct thorough market research to identify trends, opportunities, and potential competitors within the luxury leisure and entertainment industry.
• Establish and nurture relationships with key clients, partners, and stakeholders to foster business growth and maintain a strong network.
• Develop and implement effective sales strategies to achieve revenue targets, considering market dynamics and customer preferences in the luxury segment.
• Actively seek and pursue new business opportunities, partnerships, and collaborations to expand the company’s footprint in the luxury market.
• Manage relationships with existing clients, ensuring high levels of satisfaction, and identifying upsell or cross‐sell opportunities to maximise revenue.
• Collaborate with cross‐functional teams, including marketing, operations, and finance, to ensure a cohesive approach in delivering luxury leisure and entertainment services.
• Provide regular reports and analysis on sales performance, market trends, and competitor activities to the Director for strategic decision‐making.
• Serve as a brand ambassador, upholding the company’s image and values in all interactions and engagements within the luxury sector.
• Lead negotiations for contracts and agreements, ensuring favourable terms for the company while maintaining positive client relationships.
• Stay informed about industry changes, adjusting strategies accordingly, and remain agile in response to shifting market conditions.
• Possess very good knowledge of the leisure industry and processes within the US, Middle East and Asia and local markets.

This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business.

Skills & Qualifications

• A proven track record in business development, sales, or a related field, with a focus on the luxury leisure and entertainment sector.
• In‐depth understanding of the luxury market, including trends, customer behaviour, and key competitors.
• Strong networking and relationship‐building skills to establish and maintain connections within the luxury segment.
• Demonstrated ability to develop and execute successful sales strategies, meet revenue targets, and drive business growth.
• Excellent communication and presentation skills to articulate the value proposition of luxury leisure and entertainment offerings.
• Strategic mindset with the ability to analyse market data, identify opportunities, and contribute to the development of effective business strategies.
• Experience working collaboratively with cross‐functional teams and influencing positive outcomes.
• Proficient in negotiation techniques to secure favourable deals and contracts.
• Previous experience in managing client relationships, ensuring satisfaction, and identifying opportunities for additional business.
• Ability to adapt to changing market conditions and implement flexible strategies accordingly.
• Bachelor’s degree in business, hospitality, or a related field is often required; relevant experience may be considered in lieu of a degree.
• A results‐oriented mindset with a focus on achieving and exceeding sales targets.

Working Condition

The role is based in the company’s London office. Normal working hours are Monday to Friday, 9am‐5.30pm; during live events and build‐up hours may vary. Out of hours work at events may be required.

Benefits

• Competitive salary.
• A supportive, empowering team environment.
• Benefits platform with various discounts.
• 28 holidays including eight bank holidays, with more holidays after two‐year service.
• Cash‐back health benefits, including optical, dental, chiropractor and physio services.
• Discounted gym membership.
• Access to Wellbeing platform and sessions, including EAP.
• Awards and Recognition Programme.
• Annual parties.
• Regular and ongoing training and development, including leadership workshops.
• Enjoy a paid day off to celebrate your birthday – because your special day matters!

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren’t just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.

Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.

Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement in writing from our Head of Human Resources will be considered the property of the company and will not be subject to agency fees.