Luxury Reservations Specialist - London Hotels

Luxury Reservations Specialist - London Hotels

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage luxury hotel reservations and ensure a seamless guest experience.
  • Company: Montcalm Collection, a prestigious name in London's hospitality scene.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Exciting role with potential for growth in the hospitality industry.
  • Why this job: Join a dynamic team and enhance guests' experiences in luxury settings.
  • Qualifications: Strong communication skills and attention to detail required.

The predicted salary is between 31500 - 38500 Β£ per year.

Montcalm Collection in London is seeking a Reservation Agent to ensure a seamless guest experience from inquiry to check-in.

You will handle reservations via phone, email, and online systems, promote packages, and maintain accurate records.

The role requires attention to detail, excellent English communication, and the ability to upsell upgrades while coordinating with Front Office, Revenue, and Housekeeping teams.

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Luxury Reservations Specialist - London Hotels employer: Montcalm Collection

Montcalm Collection is an exceptional employer that values its employees by fostering a collaborative and supportive work culture. With opportunities for professional growth and development, you will be part of a dynamic team dedicated to delivering outstanding IT support across our prestigious London hotels. Enjoy the unique advantage of working in one of the world's most vibrant cities, where your contributions directly enhance guest experiences and team success.

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Contact Details:

Montcalm Collection Recruitment Team

We think you need these skills to ace Luxury Reservations Specialist - London Hotels

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Teamwork
Customer Service Skills