Montcalm Collection in London is seeking a Reservations Agent to manage guest bookings across phone, email and online channels. You will support revenue and occupancy goals, maintain precise reservation records, and work with Front Office, Revenue and Housekeeping to ensure seamless guest experiences.
The ideal candidate will have luxury hotel reservations experience, excellent English communication, and proficiency in Opera or similar systems.
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Luxury Reservations Specialist – Guest Experience & Upsell employer: Montcalm Collection
Montcalm Collection is an exceptional employer that values its employees by fostering a collaborative and supportive work culture. With opportunities for professional growth and development, you will be part of a dynamic team dedicated to delivering outstanding IT support across our prestigious London hotels. Enjoy the unique advantage of working in one of the world's most vibrant cities, where your contributions directly enhance guest experiences and team success.
