Revenue Manager in London

At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, they’re a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of London’s most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within every one, our team create unforgettable experiences for our guests.

While our walls speak of history, it’s our people, their ambition, and their creativity, that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality.

Why Join Montcalm Collection

• Competitive salary that reflects your talent, contribution, and potential.
• Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with service—supporting your life beyond work.
• Paid birthday leave, so you can celebrate your special day your way.
• We celebrate life’s milestones with you, offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby.
• Comprehensive wellbeing support, including free access to our Employee Assistance Programme provided by Hospitality Action, offering confidential support, wellbeing resources, and free legal advice.
• Tailored wellbeing experiences, from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body.
• Cashback healthcare plan, covering dental, optical, physiotherapy, and alternative treatments—helping you stay at your best.
• Cycle to Work scheme, supporting a healthier and more sustainable lifestyle.
• Preferential gym membership rates, helping you maintain your health and vitality.
• Continuous learning and development opportunities, from hands-on training to leadership masterclasses—empowering your career growth.
• Paid volunteering day, giving you the opportunity to support a charity close to your heart.
• Employee referral programme, rewarding you for bringing great talent into our teams.
• Complimentary meals on duty in our team restaurant.
• Exclusive room rate discounts across the Montcalm Collection.
• International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences.
• City-wide discounts and perks, with savings across retail, entertainment, essential services, fashion, and more.
• Recognition programmes, including vouchers and curated rewards that celebrate excellence and individuality.
• Elegant annual celebrations and social events, bringing our teams together to connect and celebrate in style.

Overview

The Cluster Revenue Manager is responsible for managing the day-to-day operations of the revenue department across a portfolio of Montcalm Collection hotels. This role ensures optimal pricing, inventory management, and revenue maximisation across all properties in the cluster. The Cluster Revenue Manager provides strategic guidance, analyses booking trends, and coaches hotel-level teams to achieve revenue targets while maintaining market competitiveness and brand positioning.

Responsibilities

• Manage day-to-day revenue operations for assigned hotel portfolio.
• Yield daily, weekly, and monthly hotel pricing and ensure rate parity across distribution channels.
• Provide strategic rate recommendations to internal teams and external clients.
• Manage extranets, load FIT allocations, and handle group enquiries and quotes.
• Optimise hotel inventory and control overbooking levels to maximise room revenue.
• Monitor and control distribution channels (GDS, third-party internet companies) and rate returns.
• Analyse promotional rate performance and business mix to ensure optimal sales strategy.
• Conduct year-to-date and monthly business analysis, tracking occupancy, ADR, and room revenue.
• Forecast daily, weekly, monthly, and annual revenue while accounting for events and market conditions.
• Design and maintain action plans for each hotel, incentivising demand by segment and following up weekly.
• Optimise total revenue and market positioning for hotels under responsibility.
• Analyse competitor pricing strategies and adjust plans as needed.
• Present monthly revenue results vs. targets and budget at meetings.
• Ensure alignment of business mix with seasonality and market segment strategy.

This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business.

Skills and Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum 5 years of experience in revenue management, with at least 2 years in a multi-property or cluster role.
• Extensive knowledge of luxury hotel operations and market dynamics.
• Proficiency in Opera (PMS), revenue management systems (RMS), and channel management software.
• Strong analytical and strategic decision-making abilities.
• Excellent communication, leadership, and interpersonal skills.
• Ability to work under pressure, manage multiple priorities, and meet deadlines.
• Previous Revenue Management experience within a Marriott-branded hotel is essential. Candidates must demonstrate strong knowledge of Marriott systems, standards, and commercial strategy.

Working Conditions

• Full-time position with flexibility required to accommodate the demands of the role.
• Office-based with regular collaboration across hotel properties in the cluster.
• Fast-paced environment requiring leadership, analytical thinking, and cross-functional teamwork.

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees.