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- Tasks: Sell luxury dining experiences and manage events at a prestigious hotel.
- Company: Join Montcalm Collection, London's luxury hotel group with a rich history.
- Benefits: Competitive salary, discounts, and a supportive team environment.
- Why this job: Be part of a dynamic team creating unforgettable dining experiences in a five-star setting.
- Qualifications: Sales experience in hospitality and excellent communication skills required.
- Other info: Flexible hours with opportunities for growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
About Montcalm Collection: United by timeless style and peerless service, Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story.
Overview: Montcalm Mayfair is looking for a skilled and ambitious Food & Beverage Sales Executive to join our team. You will work closely with the Food & Beverage Management Team overseeing daily sales and operations of the F&B Outlets, ensuring exceptional service standards and delivering a luxury dining experience.
Key Responsibilities:- To reactively and proactively sell Lilli by Akira Back Events for Bloom, Library, Group Dining, Reservations & Exclusive Hires.
- To handle telephone, email and online enquiries for Lilli Restaurant.
- To carry out show rounds and support hosting any appointments at Lilli.
- Complete necessary administration to ensure the event is successful from a customer service and financial point of view.
- To produce and communicate function details for all internal stakeholders ensuring they are well briefed on forthcoming events both through function details and face-to-face meetings.
- To generate new leads and enquiries as well as maintaining existing/return business.
- Assist in coordination of large events, private dining, and special functions.
- Manage Restaurant bookings, making sure all customers experience five-star service.
- Welcome guests with genuine hospitality and anticipate their needs, ensuring outstanding dining experience.
- Build and maintain strong guest relationships, ensuring repeat business and satisfaction.
- Handle guests’ inquiries and complaints with professionalism, resolving issues promptly and effectively.
- Coordinate with other departments, i.e. housekeeping, front office, for special requests, events and guest needs.
- Respond to emergency situations calmly and efficiently, following hotel protocols.
- Previous sales co-ordination experience within a hospitality/events/restaurant Events is essential for this role.
- Smart appearance and friendly telephone manner.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and guest-oriented mindset, with focus on creating memorable experiences.
- Detail oriented and highly organised.
- Ability to work under pressure in a fast-paced environment.
- Full Time role, 40hrs per week.
- Flexibility with work schedules, including weekends, holidays and evenings.
- Competitive salary.
- A supportive, empowering team environment.
- Benefits platform with various discounts.
- 28 holidays including eight.
Food & Beverage Sales Executive in London employer: Montcalm Collection
Contact Detail:
Montcalm Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Sales Executive in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you meet someone, be ready to talk about yourself and what you bring to the table. Keep it concise but engaging – think of it as your personal sales pitch for the Food & Beverage Sales Executive role.
✨Tip Number 3
Show up at the right places! Visit hotels and restaurants that interest you, and ask if they’re hiring. Sometimes, a friendly face can make all the difference. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us at Montcalm Collection. It’s a great way to stand out and show your enthusiasm for the role!
We think you need these skills to ace Food & Beverage Sales Executive in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the food and beverage industry shine through. We want to see your enthusiasm for creating memorable dining experiences and how you can contribute to our luxury service standards.
Tailor Your Application: Make sure to customise your CV and cover letter for the Food & Beverage Sales Executive role. Highlight relevant experience in sales coordination and any specific achievements that demonstrate your ability to drive results in a hospitality setting.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you can easily track your application status. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Montcalm Collection
✨Know Your Venue
Before the interview, take some time to research Montcalm Collection and its unique offerings. Familiarise yourself with their restaurants, events, and overall vibe. This will not only show your genuine interest but also help you tailor your answers to align with their luxury service standards.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully generated leads or managed events. Highlight your ability to create memorable guest experiences and how you’ve handled challenges in a fast-paced environment. This will demonstrate your readiness for the Food & Beverage Sales Executive role.
✨Practice Your Communication
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member, focusing on your verbal and non-verbal cues. This will help you convey your friendly and professional manner during the actual interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about the team dynamics, upcoming events, or how they measure success in the role. This shows that you’re not just interested in the job, but also in contributing positively to the team and the hotel's future.
