F&B Sales Executive in London

Benefits

• Competitive salary that reflects your talent, contribution, and potential.
• Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with service.
• Paid birthday leave.
• Generous gifts and financial support for special occasions such as weddings and the arrival of a new baby.
• Comprehensive well-being support, including free access to our Employee Assistance Programme.
• Tailored well-being experiences, from yoga sessions and life coaching to well-being workshops.
• Cashback health plan covering dental, optical, physiotherapy, and alternative treatments.
• Cycle to Work scheme.
• Preferential gym membership rates.
• Continuous learning and development opportunities.
• Paid volunteering day.
• Employee referral programme.
• Complimentary meals on duty.
• Exclusive room rate discounts across the Montcalm Collection.
• International hotel discounts through Marriott Bonvoy.
• City-wide discounts and perks.
• Recognition programmes, including vouchers and curated rewards.
• Elegant annual celebrations and social events.

Overview

The F&B Sales Executive is an integral role at Montcalm Collection Mayfair. The role is to take responsibility for converting business reactively by personal and consistent sales service, resulting in the achievement of hotel profit plan that maximises revenue by driving the sale of conference and events facility spaces.

Responsibilities

• Maximise all Conference & Events revenue opportunities by reactively selling the venue to new and existing clients.
• Achieve sales targets and expand the business.
• Adhere to Montcalm Collection standards and uphold and exemplify Montcalm Hotel Service of Excellence.
• Handle reactive residential groups, events, F&B and conference enquiries in accordance with brand standards.
• Understand the competitive marketplace and implement approaches to ensure the hotel stays competitive in the local market.
• Uphold accurate and regular tracking of enquiries to convert every business opportunity.
• Support team to ensure all event documents and paperwork are accurate and in place.
• Call potential clients, arrange show rounds and fam trips to convert enquiries to sales.
• Be present to meet and greet customers as appropriate.
• Work closely with the G&E Senior Meeting Planner, DOS and BDM for Groups and Events.
• Maintain confidentiality of guest and associates’ information and pertinent hotel data.
• Manage own sales appointments and follow up professionally.
• Collect own data and provide accurate management reports.
• Promote a good image of the hotel and the group.
• Maintain positive guest relations at all times.
• Have full product knowledge of the facilities offered.
• Work effectively to build relationships with colleagues in the hotel.
• Take a lead in controlling and tracking Event-related Enquiries (Reactive) and RFPs.

This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business.

Skills And Qualifications

• Sales-minded with the desire to achieve excellent results.
• Proactive and able to identify new clients.
• Ability to seize sales opportunities.
• Personal impact, taking responsibility and using initiative.
• Orderly approach to tasks, with tenacity and determination.
• Motivated, committed, and enthusiastic.
• High levels of professionalism in dealings with customers.
• Flexible, responding quickly to changing requirements.
• Able to work different hours or days depending on operational requirements.
• Maintain team focus by showing co-operation and support to colleagues.
• Proficient with Opera Express, Opera Sales & Catering.
• Proficient in Microsoft Office Suite: Excel, Word, PowerPoint, and Outlook.
• At least 1 year of experience in hotel-based similar roles is preferred.

Working Conditions

The role is based in the company’s London office. Normal working hours are Monday to Friday, 9 am – 5.30 pm, during live events and build-up hours may vary. Out-of-hours work at events may be required.

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background.