HR Officer

At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, they’re a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first‑class personal service. Our collection spans some of London’s most storied buildings, from elegant Georgian townhouses and an 18th‑century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story and within everyone, our team creates unforgettable experiences for our guests. While our walls speak of history, it’s our people, their ambition and their creativity that shapes our future. Join us and become part of a culture that celebrates individuality, nurtures potential and upholds the very highest standards of the art of hospitality.

Why Join Montcalm Collection

• Competitive salary that reflects your talent, contribution, and potential.
• Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with service—supporting your life beyond work.
• Paid birthday leave, so you can celebrate your special day your way.
• We celebrate life’s milestones with you, offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby.
• Comprehensive wellbeing support, including free access to our Employee Assistance Programme provided by Hospitality Action, offering confidential support, wellbeing resources, and free legal advice.
• Tailored wellbeing experiences, from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body.
• Cashback healthcare plan, covering dental, optical, physiotherapy, and alternative treatments—helping you stay at your best.
• Preferential gym membership rates, helping you maintain your health and vitality.
• Continuous learning and development opportunities, from hands‑on training to leadership masterclasses—empowering your career growth.
• Paid volunteering day, giving you the opportunity to support a charity close to your heart.
• Employee referral programme, rewarding you for bringing great talent into our teams.
• Complimentary meals on duty in our team restaurant.
• Exclusive room rate discounts across the Montcalm Collection.
• International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences.
• City‑wide discounts and perks, with savings across retail, entertainment, essential services, fashion, and more.
• Recognition programmes, including vouchers and curated rewards that celebrate excellence and individuality.
• Elegant annual celebrations and social events, bringing our teams together to connect and celebrate in style.

Overview

The Talent & Acquisition Executive is a key ambassador of Montcalm Collection, representing the company’s values of Belonging, Sensitivity, Wellbeing, Changemaking, and Sustainability with professionalism, grace, and warmth. This role serves as the first point of contact for new team members, providing a seamless, luxury‑standard experience throughout the recruitment and onboarding journey. Working closely with the wider People & Culture team, the Assistant ensures recruitment processes run smoothly, candidates feel informed and welcomed, and hiring managers are supported at every stage. The role also supports pre‑employment checks, onboarding activities, and internal reporting, ensuring compliance with GDPR and UK Home Office Right to Work guidelines.

Key Responsibilities

• Manage end‑to‑end recruitment for hotel and support roles across the Montcalm Collection.
• Partner with hiring managers to create compelling job descriptions and recruitment briefs.
• Plan, manage, and deliver open recruitment days and career events to attract new talent.
• Build and maintain strong relationships with hospitality schools and universities to engage future graduates.
• Advertise vacancies across relevant job boards, professional networks, and social media platforms.
• Manage and update recruitment‑related content on social media to promote Montcalm’s employer brand.
• Screen applications, conduct initial interviews, and coordinate the full selection process.
• Manage reference checks, right‑to‑work documentation, and the offer process for successful candidates.
• Manage offers, contracts, and onboarding through HRIS platforms (e.g., Harri).
• Support induction programmes for new hires, ensuring a smooth transition into the business.
• Maintain and update talent pipelines for key roles and future openings.
• Coordinate internal mobility and career progression opportunities.
• Track recruitment metrics and prepare reports to inform workforce planning.
• Promote Montcalm’s employer brand through proactive engagement and events.
• Ensure all recruitment activities are compliant with employment law, GDPR, and company policies.
• Contribute to People & Culture projects including engagement, DEI, and wellbeing initiatives.

This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business.

Skills & Qualifications

• Proven experience in recruitment, talent acquisition, or HR coordination (hospitality or service industry preferred).
• Excellent communication and interpersonal skills, with the ability to build trust at all levels.
• Strong understanding of end‑to‑end recruitment processes and UK employment law.
• Proven organisational and administrative skills, with high attention to detail.
• Proactive and flexible approach to prioritising tasks and managing time effectively.
• Familiarity with pre‑employment compliance, right‑to‑work checks, and GDPR.
• Experience with Microsoft Office, Harri, and Fourth or similar HRIS platforms.
• Bachelor’s degree in HR, Business Administration, or related field (or equivalent experience).
• CIPD Level 3 (minimum) or working towards Level 5 preferred.
• Highly organised, detail‑oriented, and able to manage multiple vacancies simultaneously.
• Experience in recruitment marketing, employer branding, or social value recruitment initiatives.
• Knowledge of safer recruitment or safeguarding practices.

Working Conditions

Full‑time, office‑based role with flexibility to travel to properties across London. Requires active engagement with candidates, employees, and managers at multiple sites.

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.