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- Tasks: Lead a team to ensure our luxury hotel is spotless and welcoming for guests.
- Company: Join Montcalm Collection, a prestigious group of luxury hotels in London.
- Benefits: Enjoy 28 days holiday, wellness support, and discounts on gym memberships.
- Why this job: Be part of a supportive team that values diversity and offers growth opportunities.
- Qualifications: Experience in housekeeping and strong leadership skills are essential.
- Other info: Visa sponsorship is not available; must be authorised to work in the UK.
The predicted salary is between 24000 - 36000 £ per year.
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United by timeless style and peerless service, Montcalm
Collection is London’s compendium of luxury hotels. Housed in elegant Georgian
townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped
skyscraper, each hotel reveals a different chapter in the city’s story. The
hotels in the collection include a historic brewery, reimagined as a vibrant
modern hotel: Montcalm Brewery. A property with a bold new perspective at
Montcalm East, part of Marriott’s Autograph Collection. And a duo of mindful
hotels which set a slower pace: Inhabit, Southwick Street and Inhabit, Queen’s
Gardens, both part of Design Hotels.
A coveted retreat in the heart of the city Montcalm Royal
London House revitalizes a mid-century gem near Liverpool Street. Combining
classic charm with modern flair, its tech-equipped rooms overlook Finsbury
Square. A serene urban spa and rooftop eatery boasting skyline vistas add to
its allure.
Overview
Montcalm Royal London House is seeking a
highly motivated and experienced Housekeeping Supervisor to oversee the
cleaning staff and ensure all the facilities are clean, presentable, and
welcoming to our guests.
The ideal candidate will have a keen
attention to detail, strong leadership skills, and the ability to motivate and
manage a team of housekeepers.
Key Responsibilities
·
Passionate
about creating positive experience and memories for the Montcalm guests.
·
Ensure that
all Hotel Guest rooms, and public areas are well maintained and meet the
desired standards of cleanliness and presentation.
·
Create and
maintain good working relationships within the department and other outlets.
·
Responsible
for allocating room attendant lists and ensuring that all rooms and outlets are
covered.
·
Ensure the Room attendants have
sufficient items and guest supplies for the day’s work.
·
Take responsibility for the Room
Attendants appearance and grooming standards.
·
Ensure that where possible departure
rooms are serviced first to enable a quick and efficient check in of all
guests.
·
Report any maintenance defects, using the
correct procedures.
·
Liaise with Reception regarding rooms
moves, extra departures and any other special requests.
·
Attend departmental meetings as and when
required by your Head of Department
·
Ensure the Rooms Attendant’s work lists
are signed before finishing duty.
·
Ensure all service areas are left in the
correct manner, and all the housekeeping items have been returned to the
correct area.
·
Clear all sections before finishing duty
and ensure a correct handover is completed
·
To be responsible for the recording /
issuing and safe keeping of all lost items.
- To
work closely with executive Head Housekeeper in planning and overseeing
any periodic cleaning schedules that may be taking place. - To
be responsible for communicating any problems immediately to your Head of
Department. - To
reply promptly and deal with any queries from guests or colleagues
regarding Housekeeping.
·
A supportive,
empowering team environment
·
Benefits
platform with various discounts
·
Wellbeing
support, workshops and advice
·
28 holidays
including eight bank holidays, with more holidays after two-year service
·
Cash-back
health benefits, including optical, dental, chiropractor and physio services
·
Discounted
gym membership
·
Access to
Wellbeing platform and sessions, including EAP
·
Awards and
Recognition Programme
·
Regular and
ongoing training and development, including leadership workshops
Candidates
must be authorised to live and work in the UK. Currently, visa sponsorship is
not available for this role.
Equal Opportunity Employer
At Montcalm
Collection, diversity and inclusion aren\’t just buzzwords. We genuinely value
the unique perspectives everyone brings, regardless of gender, ethnicity, age,
disability, or background. Our culture thrives on mutual respect, and we
provide a workplace free from discrimination and prejudice.
Should this
role resonate with your aspirations, please apply. If not shortlisted, we
encourage you to explore other opportunities with us, either now or in the
future.
Note:If
you do not hear from us within 14 days, kindly consider your application as not
shortlisted for this role.
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Housekeeping Supervisor employer: Montcalm Collection
Contact Detail:
Montcalm Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with Montcalm's unique offerings and values. Understanding their commitment to luxury and guest experience will help you align your answers during any interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams. Be prepared to discuss specific examples of how you've motivated staff and maintained high standards of cleanliness in previous roles, as this is crucial for the Housekeeping Supervisor position.
✨Tip Number 3
Network with current or former employees of Montcalm Collection on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. This shows your genuine interest in the role and the company, and it gives you a chance to assess if Montcalm is the right fit for you as well.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise your attention to detail, leadership skills, and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the Montcalm Collection's values. Mention how your experience aligns with the responsibilities outlined in the job description, particularly your ability to create positive guest experiences.
Showcase Relevant Skills: In your application, clearly outline your skills related to housekeeping management, such as team motivation, communication, and problem-solving. Use specific examples from your past roles to illustrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeping Supervisor role.
How to prepare for a job interview at Montcalm Collection
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for creating positive experiences for guests. Share specific examples of how you've gone above and beyond in previous roles to ensure guest satisfaction.
✨Demonstrate Leadership Skills
As a Housekeeping Supervisor, you'll need strong leadership abilities. Be prepared to discuss your experience in managing teams, resolving conflicts, and motivating staff to maintain high standards of cleanliness.
✨Highlight Attention to Detail
Attention to detail is crucial in housekeeping. Provide examples of how you've ensured that all areas are well-maintained and presentable, and discuss any systems you’ve implemented to track cleanliness and maintenance issues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle situations like a guest complaint or a staffing issue, and be ready to explain your thought process.
