Marketing Content Manager in City of London

Join to apply for the Marketing Content Manager role at Montcalm Collection. At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, they’re a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first‑class personal service. Our collection spans some of London’s most storied buildings, from elegant Georgian townhouses and an 18th‑century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story and within everyone, our team creates unforgettable experiences for our guests. While our walls speak of history, it’s our people, their ambition and their creativity that shape our future. Join us and become part of a culture that celebrates individuality, nurtures potential and upholds the very highest standards of the art of hospitality.

Overview

The Marketing Content Manager will lead the creation, management, and strategic oversight of all content across the Montcalm Collection, ensuring the group’s voice, identity, and values are consistently communicated across digital and offline channels. This role combines creativity and commercial insight to develop engaging narratives, campaigns, and seasonal activations that drive revenue, enhance brand positioning, and elevate the guest experience. Acting as a brand guardian, the Marketing Content Manager collaborates closely with internal teams, hotel properties, and external agencies to deliver compelling storytelling across websites, social media, newsletters, press, and in‑room collateral, while optimising content for visibility, engagement, and alignment with luxury hospitality standards.

Key Responsibilities

• Develop and implement content strategies aligned with brand positioning and commercial goals.
• Ensure consistency of tone, messaging, and visuals across all platforms, aligning with Marriott Autograph Collection, Design Hotels, and B‑Corp requirements where applicable.
• Translate business priorities, campaigns, and seasonal activations into compelling narratives.
• Write, edit, and publish content for websites, social media, newsletters, blogs, press releases, and in‑room collateral.
• Collaborate with design, PR, and digital agencies to produce creative assets (photography, video, graphics, animation).
• Manage the content calendar across the portfolio to ensure timely, coordinated execution.
• Oversee website content updates, SEO optimisation, and digital storytelling.
• Support property‑level campaigns with engaging content and storytelling.
• Partner with Revenue, Sales, and PR teams to ensure campaigns are commercially effective.
• Support the Social Media Executive to implement effective social media channel management, driving growth and engagement.
• Ensure Brand Books for each property/brand are up to date and adhered to across the portfolio.
• Provide guidance and training to hotel teams on brand voice and guest communication standards.

This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business.

Skills & Qualifications

• Proven experience in content creation, brand storytelling, or digital marketing (hospitality or luxury lifestyle preferred).
• Exceptional writing, editing, and communication skills.
• Strong understanding of SEO, digital marketing, and social media platforms.
• Experience managing creative campaigns across multiple channels.
• Strong project management and organisational skills.
• Collaborative, proactive, and detail‑oriented mindset.

Working Conditions

Full‑time role, based across Montcalm Collection hotels and central offices in London. Office‑based with flexible working to meet campaign deadlines and business priorities. Regular interaction with operational teams, partners, and media.

Benefits

• Competitive salary.
• A supportive, empowering team environment.
• Benefits platform with various discounts.
• 28 holidays including eight bank holidays, with more holidays after two‑year service.
• Cash‑back health benefits, including optical, dental, chiropractor and physio services.
• Discounted gym membership.
• Access to Wellbeing platform and sessions, including EAP.
• Awards and Recognition Programme.
• Annual parties.
• Regular and ongoing training and development, including leadership workshops.
• Enjoy a paid day off to celebrate your birthday – because your special day matters!

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren’t just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.