Montcalm Collection in London seeks a Guest Service Executive to deliver personalized, attentive service across the guest journey. You will support the Guest Experience Manager and Front Office to reflect luxury standards and create seamless experiences for guests.
Responsibilities include welcoming guests, handling check-ins/outs, providing local insights, resolving inquiries, and maintaining accurate guest records in the PMS. Strong English and hospitality professionalism are essential.
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Luxury Guest Experience Specialist employer: Montcalm at The Brewery London City
At Montcalm Collection, we pride ourselves on being an exceptional employer that values individuality and fosters a culture of genuine hospitality. With competitive salaries, generous holiday allowances, and comprehensive wellbeing support, we empower our team members to thrive both personally and professionally. Our commitment to continuous learning and development, along with unique perks like paid birthday leave and international hotel discounts, makes Montcalm Collection a rewarding place to build a meaningful career in the heart of London.
Contact Details:
Montcalm at The Brewery London City Recruitment Team
