Content Designer Location: UK Remote/Outside IR35 Sector: Public Sector (No SC required) Role Type: 3-Month Contract (Extendable) About the Role We are looking for a skilled Content Designer to step into a high-impact digital transformation squad delivering critical public sector tools. Your main focus will be transforming intricate policies, legal guidance, and dense regulatory workflows into simple, intuitive, and task-focused digital guidance. You will be designing content that helps everyday citizens navigate complex government interactions smoothly and efficiently. Embedded directly within a multidisciplinary squad collaborating daily with User Researchers, Interaction Designers, Service Designers, Product Leads, and Developers you will help shape the service from initial discovery all the way through to live launch, using real user testing and data to validate every word. Core Responsibilities User Journey Creation: Plan, draft, and refine end-to-end content journeys across web applications and complementary channels. Research-Led Iteration: Interrogate research findings, analytics, and service metrics to make grounded design choices and justify them to the wider team. De-risking Complexity: Unpick complicated legislation, technical constraints, and policy documents, turning them into plain English that anyone can follow. Agile Delivery: Active participation in agile ceremonies, contributing content expertise from discovery phases through to live operational support. Prototyping & Validation: Build content prototypes, observe user research sessions, and rapidly iterate based on actionable feedback. Stakeholder Negotiation: Build strong relationships with policy owners, legal partners, and operational leaders to balance regulatory intent with user needs. Inclusive Design: Embed accessibility best practices into content right from the start to ensure equitable access for all users. Design Standards: Support internal content guidelines and share best practices with the broader design discipline. What We're Looking For<...
Content Designer - Outside IR35 employer: Montash
Join a leading global consultancy that champions innovation and digital transformation within the utilities sector. With a flexible work environment and a strong emphasis on Agile methodologies, we foster a collaborative culture that prioritises employee growth and development. Our commitment to cutting-edge technology and data-driven solutions ensures that you will be at the forefront of industry advancements while enjoying a supportive atmosphere that values your contributions.
