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- Tasks: Create a welcoming environment and provide excellent customer service in our Ashington store.
- Company: Join Montane, a leading brand in outdoor clothing and equipment for over 30 years.
- Benefits: Flexible part-time hours with opportunities for overtime and a fun team atmosphere.
- Other info: Dynamic team culture with opportunities to learn and grow in retail.
- Why this job: Share your passion for the outdoors while helping customers find their perfect gear.
- Qualifications: Keen interest in the outdoors and strong communication skills are essential.
Montane Factory Shop Ashington – Part Time Sales Advisor
About Montane:
For over 30 years Montane has become famous for its innovative, lightweight, breathable clothing and equipment for endurance sports and outdoor activities in extreme environments. Montane specialises in creating technical outdoor clothing, backpacks and accessories, where design and performance are of the highest quality. We have a friendly, dynamic, and ambitious team motivated by a love of the outdoors and with a passion for producing exceptional products. Based in the North East of England, we are represented in many territories around the world.
About the Role:
We have a fantastic opportunity for a Part-Time Sales Advisor to join our team in our Ashington store.
This is a 12-16 hour contract, with overtime available to cover holidays and peak periods. Flexibility is needed in this role, to cover holidays as needed. Usual, weekly shifts will fall on a Tuesday, Wednesday and Sunday, when there are no holidays.
Please note the advert may close sooner than advertised if we receive a high number of applications.
At Montane we get excited about inspiring and enabling our customers to do more in the outdoors.
In store we want to create a fun and inspiring environment for our customers where every team member is passionate about the brand, the product and providing excellent customer service.
As a sales advisor at Montane you will be an ambassador for the brand, maintaining an enjoyable shopping environment and being available for customers, answering their questions and giving honest trustworthy advice and recommendations.
Key Responsibilities:
- Work with the rest of the team to create a welcoming and friendly environment for both team members and customers.
- Provide excellent customer service at all times.
- Continuously learn about our products in order to provide advice and help our customer select the best products for their outdoor adventures.
- Know store targets and help to drive sales to achieve them.
- Support with stock replenishment and merchandising.
- Work with the rest of the team to maintain store standards to ensure the best environment for our customers.
- Support with local marketing activities when required.
- Help to make sure health and safety procedures and store policies are followed at all times.
- Keep up to date with any online health and safety training that is issued.
- Provide feedback and make suggestions to line manager on ideas to improve customer experience and store performance.
Key skills and behaviours
- Keen interest in the outdoors.
- Fantastic communication skills, verbal, written, listening.
- A willingness to learn new things and develop new skills.
- A team player approach to work.
- Ability to adapt to new ways of working.
- Friendly, approachable and able to empathise with the customers point of view.
- Confident to deal with difficult or challenging situations in a calm and professional manner.
- Positive mindset in all situations
- Proactive approach to work and problem-solving
Location:Unit 2 Essendene Retail, Newbiggin Road, Ashington, Northumberland, NE63 0XE
Contract:Part Time, (12-16 hrs per week dependent on staff holidays).
Job Type: Part-time
Expected hours: 12 – 16 per week
Ability to commute/relocate:
- Ashington NE63 0XE: reliably commute or plan to relocate before starting work (preferred)
- What do you know about Montane?
- What do you enjoy about the outdoors and how do you feel this could help you if you were to be successful in this application?
- What skills have you learnt from previous jobs or academic settings that will be transferable into this position?
- Are you available to work on weekends?
- What days and hours are you available to work?
Education:
- GCSE or equivalent (required)
- United Kingdom (required)
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Montane Factory Shop Ashington - Part Time Sales Advisor employer: Montane Ltd
Contact Detail:
Montane Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Montane Factory Shop Ashington - Part Time Sales Advisor
✨Tip Number 1
Get to know Montane! Before your interview, dive into their products and values. Show us that you're not just another candidate but someone who genuinely loves the outdoors and understands what Montane stands for.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer in-store. We want to see how you handle questions and provide recommendations, so role-play with a friend or family member.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability and how you can adapt to cover shifts. Highlighting your willingness to jump in during peak times will show us you're a team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on being part of the Montane family right from the start.
We think you need these skills to ace Montane Factory Shop Ashington - Part Time Sales Advisor
Some tips for your application 🫡
Show Your Passion for the Outdoors: When you're writing your application, let us know about your love for the outdoors! Share any experiences or activities that highlight your enthusiasm for nature and how it connects to Montane's mission.
Tailor Your Responses: Make sure to customise your answers to the questions in the application. We want to see how your skills and experiences align with what we're looking for in a Part-Time Sales Advisor. Be specific!
Highlight Your Customer Service Skills: Since providing excellent customer service is key for us, mention any relevant experience you have in this area. Talk about how you've helped customers in the past and how you can bring that to our team.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Montane Ltd
✨Know Your Montane
Before the interview, do your homework on Montane. Familiarise yourself with their products, values, and what makes them stand out in the outdoor clothing market. This will show your genuine interest in the brand and help you answer questions more confidently.
✨Share Your Outdoor Passion
Be ready to talk about your love for the outdoors! Think of specific experiences that highlight your enthusiasm and how it relates to the role. This will resonate well with the team, as they value a shared passion for outdoor activities.
✨Demonstrate Team Spirit
Since teamwork is key at Montane, prepare examples from past experiences where you worked effectively in a team. Highlight your communication skills and how you contributed to creating a positive environment, as this aligns with their company culture.
✨Flexibility is Key
Make sure to express your willingness to be flexible with your hours, especially since the role requires covering holidays and peak periods. Being open about your availability can set you apart as a candidate who is ready to support the team when needed.