At a Glance
- Tasks: Lead training programs for Microsoft 365 tools and manage software provider relationships.
- Company: Join a dynamic team at Montagu Evans, focused on technology and data innovation.
- Benefits: Enjoy a collaborative culture with opportunities for professional growth and development.
- Other info: Flexible working hours and a supportive environment for continuous learning.
- Why this job: Make a real impact by empowering colleagues with essential tech skills and knowledge.
- Qualifications: Strong IT skills, especially in Microsoft 365; MCT status required.
The predicted salary is between 50000 - 65000 £ per year.
We are seeking to recruit an IT L&D Lead who will focus on optimising our use of the Microsoft stack/licensing that is already in place, as well as learning about key business applications to provide high‑level training and knowledge transfer, and managing the software providers. The Technology & Data team currently consists of five Montagu Evans staff, two onsite staff placed by our IT Managed Service partner, and one onsite member seconded from our Data insights/visualisation partner. The team supports all colleagues within Montagu Evans. The team is led by the Director of Technology & Data and the role will be one of six direct reports.
Key Responsibilities
- Develop and deliver training programs for core Microsoft 365 tools (e.g. Copilot, Teams, SharePoint, OneDrive, Excel, Word, PowerPoint, Forms, Viva), ensuring employees maximise these technologies.
- Support the rollout of new technologies (e.g. Microsoft Copilot, Azure services) and assist with upgrades to existing systems, including testing and end‑user training.
- Manage training for key business applications (e.g. NetSuite, Qlik Sense, Edozo, Landstack) by coordinating vendor‑led sessions, developing in‑house training with subject‑matter experts, and channeling user feedback to the software providers.
- Oversee mobile app management via the firm’s mobile device/app management platform (MDM/MAM), working with our IT service partner to ensure deployed apps are fit for purpose and that colleagues understand their benefits.
- Lead and continuously improve the IT induction programme for new starters and the mandatory InfoSec training curriculum (delivered via the Learning Management System), blending in‑person and online modules for maximum engagement.
- Promote knowledge‑sharing and a positive team culture within the Technology & Data team – act as a go‑to resource for colleagues and champion best practices.
- Track and report on training impact, preparing concise reports for senior stakeholders to demonstrate value (e.g. adoption rates, satisfaction scores) and to inform ongoing improvements.
Skills and Capabilities
- Proven ability to engage and educate – builds strong relationships, works collaboratively, and communicates effectively at all levels, including with senior executives and external partners.
- Adaptability and organisation – comfortable with fast‑paced, changing technology environments; able to multi‑task and prioritise work independently to meet deadlines.
- Customer‑focused attitude – approachable, responsive, and committed to excellent service for internal clients.
- Self‑driven and curious – resourceful, with a strong work ethic and hunger to continuously learn and improve.
- Relevant sector experience – exposure to the Commercial Real Estate (CRE) industry or professional services environment is a plus, aiding understanding of our business context.
- Track record of impact – history of driving user adoption, process improvements, or efficiency gains through training initiatives.
- Technical proficiency – strong IT skills, especially in Microsoft 365; current Microsoft Certified Trainer (MCT) status is required.
- Education – good numeracy and literacy (Maths and English); a relevant degree or equivalent professional qualification is preferred.
- Flexibility – willingness to occasionally adjust working hours for training or deployment needs outside the normal schedule.
IT Learning & Development (L&D) Lead employer: Montagu Evans
Montagu Evans is an exceptional employer that prioritises employee development and a collaborative work culture. As an IT L&D Lead, you will have the opportunity to shape training programmes that empower colleagues to maximise their use of Microsoft technologies, all while working in a supportive team environment that values knowledge-sharing and continuous improvement. Located in a vibrant area, Montagu Evans offers a dynamic workplace where your contributions directly impact the success of the organisation and its people.
StudySmarter Expert Advice🤫
We think this is how you could land IT Learning & Development (L&D) Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft tools. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your experience with Microsoft 365 and training programs. This can be a great conversation starter during interviews.
✨Tip Number 3
Prepare for the interview by researching Montagu Evans and their tech stack. Knowing their current systems and how you can improve them will impress the hiring team and show you're genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Learning & Development (L&D) Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of IT L&D Lead. Highlight your experience with Microsoft 365 tools and any relevant training programmes you've developed. We want to see how you can optimise our tech stack!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for learning and development, and how you’ve successfully engaged and educated others in the past. Let us know why you’re the perfect fit for our team.
Showcase Your Technical Skills:Don’t forget to mention your technical proficiency, especially with Microsoft 365. If you're a Microsoft Certified Trainer, shout it from the rooftops! We love seeing candidates who are self-driven and curious about technology.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Montagu Evans
✨Know Your Microsoft Stack
Make sure you brush up on your knowledge of the Microsoft 365 tools mentioned in the job description. Be ready to discuss how you've used these tools in past roles and how you can help others maximise their use. This shows you're not just familiar with the tech, but you can also teach it!
✨Showcase Your Training Experience
Prepare examples of training programmes you've developed or delivered in the past. Highlight any specific successes, like increased adoption rates or positive feedback from participants. This will demonstrate your ability to engage and educate effectively.
✨Emphasise Adaptability
The role requires someone who can thrive in a fast-paced environment. Share instances where you've successfully managed multiple projects or adapted to new technologies quickly. This will show that you're self-driven and can handle the dynamic nature of the job.
✨Be Customer-Focused
Since the role involves supporting internal clients, be prepared to discuss how you've provided excellent service in previous positions. Talk about how you’ve built relationships and responded to user feedback, as this will highlight your customer-focused attitude.
