Client Services Assistant Location: Colchester, Essex If you’re the person friends come to when they need something sorted, you already have the main skill for this job. Our client is looking for a Client Services Assistant in Chelmsford to be the friendly, reliable face their customers deal with, with full training from day one and a clear route into management. About our client Our client is a growing business based in Chelmsford, working with customers across Essex. They pride themselves on great service and on developing their people from within. Why this role stands out * A clear path to a managerial position, with progression based on your performance, not how long you’ve been there * Full training and ongoing coaching, so you’re never left to figure things out alone * A supportive team that invests in your development from your very first week The role As a Client Services Assistant, you’ll look after customers from their first conversation onwards: answering questions, explaining services clearly and making sure every customer leaves happy. It’s a people-focused role where good communication and a positive attitude matter more than past experience. What you’ll do * Speak with customers face to face and build rapport quickly * Explain products and services in a clear, friendly way * Answer questions and resolve customer queries on the spot * Keep accurate records of customer conversations and sign-ups * Work alongside your team to hit shared daily and weekly goals * Represent our client professionally at all times What success looks like * First month: fully trained, confident talking to customers and working independently * By three months: a go-to person for customer queries, consistently delivering great service * By six months: working towards a managerial position, supporting new starters and developing your leadership skills What our client is looking for * Strong communication skills and a friendly, confident manner * A positive attitude and willingness to learn * Reliability and good timekeeping * Ambition to progress into management * The right to work in the UK * No experience needed. If you’ve worked in hospitality, retail, a call centre, played team sport or volunteered, you already have the core skills for this role. What you’ll get * £580 – £750 per week OTE, earnings are performance based * Full training from day one * One-to-one coaching and ongoing development * A clear progression route into management * Leadership and people-management skills you’ll keep for your whole career * A friendly, supportive team environment How to apply Apply now and one of our consultants will be in touch to talk you through the role. No cover letter needed. Keywords: client services, customer service, customer care, communication skills, building rapport, face-to-face, customer support, entry level, no experience needed, full training, management progression
Client Services Assistant in Colchester employer: Monstera Talent
Join an award-winning company that prioritises employee development and offers a dynamic work environment in Watford. As an Entry-Level Graduate Trainee, you'll benefit from personalised mentorship, an intensive learning curve, and progressive responsibilities that pave the way for your career growth. With opportunities to work with top brands and a culture that embraces continuous development, this role is perfect for those seeking meaningful and rewarding employment.
