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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive store performance.
- Company: Join Monsoon Accessorize, a brand that values diversity and inclusivity.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Be a brand ambassador and inspire your team in a fun retail environment.
- Qualifications: Experience in a supervisory role with a passion for customer service.
- Other info: Flexible working options available; we celebrate individuality and support growth.
Overview
What are we looking for in you?
- Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
- Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
- Someone who demonstrates passion, drive and resilience, with a can – do approach
- The ability to communicate openly and effectively
- A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
Note: In this role you will (converted)
Responsibilities
- Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values
- Generating profit, through exceeding those KPIs
- Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
- Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
- We offer piercing to our customers, and you would promote and deliver this with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
- Ensure an inclusive environment, promoting equality and kindness with your team
Joining us, your benefits would include
- A competitive salary and exciting bonus scheme
- A Staff uniform allowance – enabling you to have fun wearing our accessories
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
- An additional day’s holiday to celebrate your birthday
Application and equal opportunity
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\\\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at recruitmentuk@monsoon.co.uk to request discuss any specific requirements.
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Supervisor (Part Time) - Whiteley Fareham Accessorize employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Part Time) - Whiteley Fareham Accessorize
✨Tip Number 1
Get to know the company culture! Before your interview, check out Accessorize's social media and website. This will help you understand their values and how you can align your experience with what they stand for.
✨Tip Number 2
Practice your customer service stories! Think of specific examples where you've gone above and beyond for a customer. This will show that you truly understand the importance of delivering tailored service, which is key for this role.
✨Tip Number 3
Be ready to showcase your leadership skills! Prepare to discuss how you've motivated a team in the past. Accessorize wants someone who can inspire others, so think about how you can demonstrate that during your chat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Accessorize family!
We think you need these skills to ace Supervisor (Part Time) - Whiteley Fareham Accessorize
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in delivering excellent customer service. We want to see how you've put customers at the heart of your previous roles and how you can inspire your team to do the same.
Lead by Example: Share examples of how you've led a team or taken ownership in past positions. We love candidates who can demonstrate their passion and resilience, so don’t hold back on showcasing your leadership skills!
Communicate Clearly: Effective communication is key! Use your application to show us how you can communicate openly and effectively with both customers and team members. This will help us see how you can contribute to our inclusive environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Accessorize!
How to prepare for a job interview at Monsoon
✨Know the Brand Inside Out
Before your interview, make sure you research Accessorize thoroughly. Understand their values, products, and customer service approach. This will help you demonstrate your passion for the brand and show how you can embody their values as a supervisor.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or resolved conflicts. Be ready to discuss how you can inspire others to deliver excellent customer service and drive sales.
✨Emphasise Customer Focus
Since customer service is at the heart of this role, come prepared with specific examples of how you've gone above and beyond for customers. Highlight your ability to tailor experiences and ensure satisfaction, as this aligns perfectly with what Accessorize is looking for.
✨Be Solution-Oriented
During the interview, be ready to discuss challenges you've faced and how you overcame them. Show that you have a proactive mindset and can make decisions that benefit the business. This will demonstrate your ownership and responsibility, which are key traits for a supervisor.
