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- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join Monsoon Accessorize, a brand committed to diversity and inclusion.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and a birthday day off.
- Why this job: Be part of a vibrant team that values enthusiasm and integrity.
- Qualifications: Previous supervisory experience with a passion for customer service required.
- Other info: Flexible working requests are welcomed; we celebrate unique contributions.
What are we looking for in you?
- Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
- Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
- Someone who demonstrates passion, drive and resilience, with a can – do approach
- The ability to communicate openly and effectively
- A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
In this role you will
- Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values
- Generating profit, through exceeding those KPIs
- Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
- Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
- We offer piercing to our customers, and you would promote and deliver this with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
- Ensure an inclusive environment, promoting equality and kindness with your team
Joining us, your benefits would include
- A competitive salary and exciting bonus scheme
- A Staff uniform allowance – enabling you to have fun wearing our accessories
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
- An additional day’s holiday to celebrate your birthday
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at recruitmentuk@monsoon.co.uk to request discuss any specific requirements.
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Supervisor (Part time) - Oxford Accessorize employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Part time) - Oxford Accessorize
✨Tip Number 1
Familiarise yourself with Accessorize's brand values and customer service philosophy. This will help you demonstrate your alignment with their mission during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you inspired others to achieve sales targets or improve customer experiences.
✨Tip Number 3
Research the latest trends in visual merchandising and be prepared to share your ideas on how you would implement these in the store. This shows your proactive approach and understanding of the retail environment.
✨Tip Number 4
Network with current or former employees of Accessorize if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Supervisor (Part time) - Oxford Accessorize
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities that Accessorize is looking for in a Supervisor. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV showcases relevant experience, particularly in supervisory roles or customer service. Use bullet points to clearly outline your achievements and how you have exceeded KPIs in previous positions.
Write a Strong Cover Letter: In your cover letter, express your passion for the brand and your commitment to delivering exceptional customer experiences. Mention specific examples of how you've motivated teams and driven sales in past roles.
Highlight Your Values: Accessorize values enthusiasm, integrity, and a drive for success. Make sure to reflect these values in your application by providing examples of how you embody them in your work and interactions with customers and colleagues.
How to prepare for a job interview at Monsoon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to meet customer needs, as this aligns perfectly with the values of Accessorize.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading teams, especially in a retail environment. Highlight how you've motivated your team and contributed to a positive work atmosphere, as this is crucial for the Supervisor role.
✨Know the Brand Inside Out
Familiarise yourself with Accessorize's products, values, and current promotions. Being knowledgeable about the brand will not only impress the interviewers but also show your commitment to being a true brand ambassador.
✨Emphasise Flexibility and Teamwork
Be ready to talk about your ability to adapt and support different team members or stores. Provide examples of how you've worked collaboratively to achieve common goals, as this is key to succeeding in this role.
