Supervisor (Part Time) - Enfield Monsoon

Monsoon Accessorize is an exciting and ethical fashion brand. We are a growing company with stores in the UK, Republic of Ireland and in international markets. We were built on a way of working that we are really proud of, where values and ethics go hand in hand.

We are now looking for exceptional retail managers to join us, people who will reflect the passion we have for our product and be proud to be a part of delivering a great experience for the Monsoon Accessorize customer. With your talent, passion and creativity you could become part of our growing team. We are a customer focused business that strives to create an exceptional experience for everyone who shops and works at Monsoon and Accessorize.

Our Store Management teams are extremely customer focused, commercially minded, and have strong people management skills combined with good planning and organisation skills. We value the qualities of enthusiasm, creativity, integrity and the desire for success.

We are looking for an experienced Supervisor to join our Enfield Monsoon Accessorize store. We are looking for someone who is driven to succeed and thrives when working at pace.

What are we looking for in you?

• Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
• Confident to lead by example, inspiring your team to make Monsoon a great place for all who work and shop with us.
• Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team.
• Someone who demonstrates passion, drive and resilience, with a can-do approach.
• The ability to communicate openly and effectively.
• A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.

In this role you will:

• Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Monsoon values.
• Generate profit, through exceeding those KPIs.
• Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
• Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
• Promote and deliver piercing to our customers with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
• Ensure an inclusive environment, promoting equality and kindness with your team.

Joining us, your benefits would include:

• A competitive salary and exciting bonus scheme.
• A staff uniform allowance – enabling you to have fun wearing our accessories.
• Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
• An additional day’s holiday to celebrate your birthday.

If this all sounds great and this could be the role for you, let us know and apply today. At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.