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- Tasks: Lead a team to deliver exceptional customer service and drive store performance.
- Company: Join the vibrant Monsoon Accessorize team in Enfield.
- Benefits: Competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Be a brand ambassador and inspire your team while having fun with fashion.
- Qualifications: Experience in a supervisory role with a passion for customer service.
- Other info: We value diversity and inclusivity, welcoming all applicants.
What we are looking for in you?
- Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do
- Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
- Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
- Someone who demonstrates passion, drive and resilience, with a can – do approach
- The ability to communicate openly and effectively
- A solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
In this role you will
- Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values
- Generating profit, through exceeding those KPIs
- Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
- Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
- We offer piercing to our customers, and you would promote and deliver this with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
- Ensure an inclusive environment, promoting equality and kindness with your team
Joining us, your benefits would include
- A competitive salary and exciting bonus scheme
- A Staff uniform allowance – enabling you to have fun wearing our accessories
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
- An additional day’s holiday to celebrate your birthday
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
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Supervisor (Part Time) - Enfield Accessorize employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Part Time) - Enfield Accessorize
✨Tip Number 1
Get to know the company culture! Before your interview, check out Accessorize's social media and website. This will help you understand their values and how you can align your experience with what they stand for.
✨Tip Number 2
Practice your customer service stories! Think of specific examples where you went above and beyond for a customer. This will show that you’re not just talking the talk but have real experience in delivering excellence.
✨Tip Number 3
Be ready to showcase your leadership skills! Prepare to discuss how you've motivated a team or handled challenges. Accessorize is looking for someone who can inspire others, so let your passion shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your fit for the position!
We think you need these skills to ace Supervisor (Part Time) - Enfield Accessorize
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in delivering excellent customer service. We want to see how you've put customers at the heart of your previous roles, so share specific examples that demonstrate your commitment to customer satisfaction.
Lead by Example: As a potential supervisor, it's crucial to showcase your leadership skills. Talk about times when you've inspired your team or taken charge in challenging situations. We love seeing candidates who can motivate others and create a positive work environment.
Be Passionate and Resilient: We’re looking for someone with a can-do attitude! Share stories that reflect your passion for retail and your ability to bounce back from setbacks. This will show us that you have the drive and resilience we value at Accessorize.
Communicate Openly: Effective communication is key in this role. In your application, make sure to express how you’ve successfully communicated with teams and customers in the past. We appreciate candidates who can convey their thoughts clearly and foster an inclusive environment.
How to prepare for a job interview at Monsoon
✨Show Your Customer Focus
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've put customers at the heart of your work and how you’ve inspired your team to do the same.
✨Lead by Example
Demonstrate your leadership skills during the interview. Talk about times when you’ve motivated your team or taken ownership of a situation. This will show that you can confidently lead and inspire others.
✨Communicate Openly
Effective communication is key! Be prepared to discuss how you’ve communicated with your team and customers in the past. Show that you can listen actively and respond thoughtfully, which is crucial for a supervisory role.
✨Be Solution-Driven
Prepare to discuss challenges you've faced and how you resolved them. Emphasise your ability to make decisions that benefit the business and demonstrate your resilience and can-do attitude.
