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- Tasks: Lead a team to deliver exceptional customer service and drive store performance.
- Company: Join the exciting new Accessorize store on Edinburgh Princes Street.
- Benefits: Competitive salary, bonus scheme, staff discount, and birthday holiday.
- Why this job: Be a brand ambassador and make a real impact in a vibrant retail environment.
- Qualifications: Experience in supervising a team and delivering excellent customer service.
- Other info: We value diversity and inclusivity, welcoming all applicants.
In this role you will:
- Lead by example delivering great customer service, product knowledge and be a brand ambassador, ensuring this is a store of choice to all our customers.
- Drive store performance through managing and developing your team, ensuring they are motivated, knowledgeable, and exceeding expectations to deliver an exceptional customer experience.
- Support the Management team with the implementation of company procedures and policies.
- Ensure excellent customer service is delivered at all times.
- Support the Management team to ensure visual merchandising/window guidelines are communicated and implemented commercially for your store.
- Be flexible to be able to work variable days and hours across the week.
What we are looking for in our Supervisors:
- Experience of supervising a team
- Proven examples of delivering excellence in customer service
- An individual who demonstrates, passion, drive, resilience and a can-do approach
- Confident to take ownership with a sense of responsibility.
- Communicates openly and effectively
- Good planning and organisational skills
Benefits:
- A competitive salary
- Exciting bonus scheme
- We offer a Staff Uniform Allowance to our teams in store so they can have fun wearing our clothes and accessories
- A generous staff discount across Accessorize, Monsoon and Monsoon Childrenswear which can be used in our stores and online
- An additional day’s holiday to celebrate your birthday
If this all sounds great and you feel you are who we are looking for, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at recruitmentuk@monsoon.co.uk to request discuss any specific requirements.
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Supervisor (Part time) - Edinburgh Princes Street Accessorize (New Store Opening Soon) employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Part time) - Edinburgh Princes Street Accessorize (New Store Opening Soon)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Accessorize's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations with customers. Being able to demonstrate your problem-solving skills during the interview can really set you apart.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or improved performance in previous roles. This is key for a Supervisor position, so make it count!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Supervisor (Part time) - Edinburgh Princes Street Accessorize (New Store Opening Soon)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and team leadership shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an exceptional experience for our customers.
Be Specific: Use concrete examples from your past experiences to demonstrate how you've successfully supervised a team or delivered excellent customer service. This helps us understand your skills and how they align with what we’re looking for.
Tailor Your Application: Make sure to customise your application to reflect the values and requirements mentioned in the job description. Highlight your ability to communicate effectively and your planning skills, as these are key to succeeding in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Monsoon
✨Show Your Customer Service Skills
Make sure to prepare specific examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this will demonstrate your passion and commitment to providing an exceptional experience.
✨Lead by Example
As a Supervisor, you'll need to show that you can motivate and develop a team. Be ready to discuss your leadership style and share instances where you've successfully managed a team or resolved conflicts. This will highlight your ability to take ownership and responsibility.
✨Know the Brand Inside Out
Familiarise yourself with Accessorize's products, values, and current promotions. Being able to speak confidently about the brand will not only impress your interviewers but also show that you're genuinely interested in becoming a brand ambassador.
✨Be Flexible and Open-Minded
Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to adapt. Share examples of how you've successfully managed changing schedules or unexpected challenges in previous roles to showcase your resilience and can-do attitude.
