Supervisor (Part-Time) - Braintree Village Outlet Centre Monsoon Accessorize (Maternity Cover F[...]

Hours / Duration:

24 hours per week

Our story begins with one man and his vision, to bring vibrant colourful and hand-crafted artisan clothes from faraway places to the markets of London. It is a journey that started in the 70’s in a hippy commune in Ibiza, finishing with an overland trip east through Afghanistan and India. We are a lifestyle brand, passionate about connecting contemporary designs with a network of craftspeople, creating unique collections to be cherished.

We are built on a way of working we are proud of, where values and ethics go hand in hand.

We are looking for an experienced Supervisor to join the team on a fixed term contract basis for maternity cover.

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Monsoon Accessorize customer. We value qualities of enthusiasm, integrity, and the desire for success.

What are we looking for in you?

• Confident to lead by example, inspiring your team to make Monsoon Accessorize a great place for all who work and shop with us
• Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive, and resilience, with a can-do approach
• The ability to communicate openly and effectively
• A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In this role you will

• Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Monsoon Accessorize values of kindness
• Generate profit by exceeding KPIs
• Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Support the management team in maximizing commercial opportunities to drive sales within your store, implementing visual merchandising and window guidelines to a high standard
• Support and promote piercing services to customers with your team
• Be flexible in your approach to your role, supporting other stores and team members to achieve common goals
• Ensure an inclusive environment, promoting equality within your team

Joining us, your benefits would include

• A competitive salary and exciting bonus scheme
• A staff uniform allowance – enabling you to have fun wearing our accessories
• Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear, and Monsoon Home
• An additional day’s holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today.

At Monsoon Accessorize, we don’t focus only on what we do, but also on how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, perform essential job functions, and receive other employment benefits and privileges.

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