Supervisor - Kingston upon Thames, London Accessorize

Supervisor - Kingston upon Thames, London Accessorize

Kingston upon Thames Part-Time 24000 - 36000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and drive store performance.
  • Company: Accessorize is an ethical fashion brand empowering self-expression through stylish accessories.
  • Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
  • Other info: Flexible working requests are welcomed, promoting a diverse and inclusive workplace.
  • Why this job: Join a vibrant team that values inclusivity, creativity, and personal growth.
  • Qualifications: Experience in a supervisory role with a passion for customer service is essential.

The predicted salary is between 24000 - 36000 £ per year.

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Supervisor - Kingston upon Thames, London Accessorize, Kingston upon Thames

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Client:

MONSOON

Location:

Kingston upon Thames, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ca7b46e8aba3

Job Views:

17

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.

We are built on a way of working we are proud of, where values and ethics go hand in hand.

We have an exciting opportunityfor an experienced Part Time Supervisor, at our Kingston, London Accessorize Store.

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.

What are we looking for in you?

  • Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
  • Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
  • Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
  • Someone who demonstrates passion, drive and resilience, with a can – do approach
  • The ability to communicate openly and effectively
  • A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In this role you will

  • Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values
  • Generating profit, through exceeding those KPIs
  • Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
  • Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
  • We offer piercing to our customers, and you would promote and deliver this with your team.
  • Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
  • Ensure an inclusive environment, promoting equality and kindness with your team

Joining us, your benefits would include

  • A competitive salary and exciting bonus scheme
  • A Staff uniform allowance – enabling you to have fun wearing our accessories
  • Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
  • An additional day’s holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today.

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\'s unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

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Supervisor - Kingston upon Thames, London Accessorize employer: Monsoon

Accessorize is an exceptional employer located in Kingston upon Thames, offering a vibrant work culture that prioritises customer service and employee well-being. With a commitment to ethical fashion, employees enjoy competitive salaries, generous discounts, and opportunities for personal growth within a supportive team environment. The company fosters inclusivity and values each individual's contribution, making it a rewarding place to build a career in retail.

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Contact Details:

Monsoon Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Supervisor - Kingston upon Thames, London Accessorize

Get to Know Your Local Scene

Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!

Show Off Your Personality

Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!

Utilise College or University Resources

If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!

Check Out Seasonal Opportunities

Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Monsoon, may even transition seasonal workers into permanent positions if you impress them!

We think you need these skills to ace Supervisor - Kingston upon Thames, London Accessorize

Customer Service Excellence
Team Leadership
Communication Skills
Problem-Solving Skills
Sales Performance Management
Visual Merchandising
Motivational Skills

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Monsoon that you're all about creating great shopping experiences.

Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!

Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Monsoon will appreciate a straightforward CV that’s easy to skim through.

Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Monsoon and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!

How to prepare for a job interview at Monsoon

Mastering Brand Knowledge

As we're heading into a part-time retail role at Monsoon, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.

Excellent Customer Scenarios

Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!

Tailoring Your Availability

Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.

Show Off Your Team Spirit

Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Monsoon!