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- Tasks: Lead a team to deliver exceptional customer service and drive store performance.
- Company: Accessorize is an ethical fashion brand empowering self-expression through stylish accessories.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Join a vibrant team that values inclusivity, creativity, and personal growth.
- Qualifications: Experience in a supervisory role with a passion for customer service is essential.
- Other info: Flexible working requests are welcomed, promoting a diverse and inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
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Supervisor – Kingston upon Thames, London Accessorize, Kingston upon Thames
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Client:
MONSOON
Location:
Kingston upon Thames, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
ca7b46e8aba3
Job Views:
17
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.
We are built on a way of working we are proud of, where values and ethics go hand in hand.
We have an exciting opportunityfor an experienced Part Time Supervisor, at our Kingston, London Accessorize Store.
Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.
What are we looking for in you?
- Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
- Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
- Someone who demonstrates passion, drive and resilience, with a can – do approach
- The ability to communicate openly and effectively
- A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
In this role you will
- Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values
- Generating profit, through exceeding those KPIs
- Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
- Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
- We offer piercing to our customers, and you would promote and deliver this with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
- Ensure an inclusive environment, promoting equality and kindness with your team
Joining us, your benefits would include
- A competitive salary and exciting bonus scheme
- A Staff uniform allowance – enabling you to have fun wearing our accessories
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
- An additional day’s holiday to celebrate your birthday
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
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Supervisor - Kingston upon Thames, London Accessorize employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Kingston upon Thames, London Accessorize
✨Tip Number 1
Familiarise yourself with Accessorize's brand values and product range. Understanding their commitment to ethical fashion will help you align your responses during the interview, showcasing your passion for the brand.
✨Tip Number 2
Prepare examples of how you've delivered exceptional customer service in previous roles. Be ready to discuss specific situations where you led a team to achieve sales targets or improved customer satisfaction.
✨Tip Number 3
Demonstrate your leadership skills by thinking of ways you can inspire and motivate a team. Consider how you would create an inclusive environment and promote equality among team members.
✨Tip Number 4
Research the latest trends in fashion accessories and be prepared to discuss how you would implement visual merchandising strategies in the store. Showing your knowledge of current trends can set you apart from other candidates.
We think you need these skills to ace Supervisor - Kingston upon Thames, London Accessorize
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Accessorize's values and mission. Highlight your alignment with their commitment to ethical fashion and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, particularly in supervisory roles and customer service. Use specific examples that demonstrate your ability to lead a team and deliver excellent customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention how you can contribute to creating an exceptional shopping experience at Accessorize and your enthusiasm for the role.
Showcase Your Skills: In your application, emphasise skills such as communication, problem-solving, and team motivation. Provide examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
How to prepare for a job interview at Monsoon
✨Show Your Customer Focus
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've put customers at the heart of your work and how you inspire your team to do the same.
✨Demonstrate Leadership Skills
Be prepared to discuss your leadership style and how you motivate your team. Think of instances where you've led by example and inspired others to achieve their best, especially in a retail environment.
✨Emphasise Your Problem-Solving Abilities
Accessorize values solution-driven individuals. Be ready to talk about challenges you've faced in previous roles and how you took ownership to resolve them, benefiting both the team and the business.
✨Align with Company Values
Research Accessorize's values and be ready to discuss how your personal values align with theirs. Show your enthusiasm for their ethical approach and how you can contribute to creating an inclusive and positive environment.
