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- Tasks: Lead a team to deliver exceptional customer service and drive store performance.
- Company: Accessorize is an ethical fashion brand empowering self-expression through stylish accessories.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Join a vibrant team that values inclusivity, creativity, and personal growth in a fun environment.
- Qualifications: Experience in a supervisory role with a passion for customer service and team motivation.
- Other info: Flexible working requests are welcomed, promoting a diverse and inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
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Client:
MONSOON
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
7904fbbcd896
Job Views:
9
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Hours / Duration: 30 hours per week
Closing date: 31/08/2025
Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland, and International Markets.
We are built on a way of working we are proud of, where values and ethics go hand in hand.
We have an exciting opportunity for an experienced Supervisor to join our team at the Baker St Accessorize Store.
Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.
What are we looking for in you?
- Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
- Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
- Someone who demonstrates passion, drive and resilience, with a can – do approach
- The ability to communicate openly and effectively
- A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
In this role you will:
- Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values
- Generating profit, through exceeding those KPIs
- Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
- Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
- We offer piercing to our customers, and you would promote and deliver this with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
- Ensure an inclusive environment, promoting equality and kindness with your team
Joining us, your benefits would include:
- A competitive salary and exciting bonus scheme
- A Staff uniform allowance – enabling you to have fun wearing our accessories
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
- An additional day’s holiday to celebrate your birthday
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Supervisor - Accessorize - Baker Street, London employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Accessorize - Baker Street, London
✨Tip Number 1
Familiarise yourself with Accessorize's brand values and ethics. Understanding their commitment to customer service and inclusivity will help you align your responses during the interview, showcasing that you share their passion for creating a positive shopping experience.
✨Tip Number 2
Prepare examples from your previous roles where you've demonstrated exceptional customer service and leadership. Be ready to discuss how you motivated your team and exceeded KPIs, as this will highlight your suitability for the Supervisor position.
✨Tip Number 3
Research current trends in fashion accessories and be prepared to discuss how you would implement visual merchandising strategies in the store. This shows your proactive approach and understanding of the retail environment, which is crucial for the role.
✨Tip Number 4
Network with current or former employees of Accessorize if possible. Gaining insights into the company culture and expectations can give you an edge in your interview, allowing you to tailor your answers to what they value most in a Supervisor.
We think you need these skills to ace Supervisor - Accessorize - Baker Street, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and supervisory roles. Use specific examples that demonstrate your ability to lead a team and deliver excellent customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and its values. Mention how your personal qualities align with Accessorize's commitment to customer focus, enthusiasm, and integrity.
Showcase Your Leadership Skills: In your application, emphasise your leadership experience. Provide examples of how you've motivated teams and driven performance in previous roles, particularly in retail or customer service environments.
Highlight Your Problem-Solving Abilities: Demonstrate your solution-driven mindset by including examples of challenges you've faced in past roles and how you successfully resolved them. This will show your potential employer that you can take ownership and make decisions that benefit the business.
How to prepare for a job interview at Monsoon
✨Show Your Customer Focus
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've put customers at the heart of your work and how you’ve inspired your team to do the same.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Think of instances where you've led by example, especially in challenging situations, and how that positively impacted your store's performance.
✨Emphasise Your Passion for the Brand
Accessorize values passion and integrity, so be ready to express why you love the brand and its products. Share your personal connection to fashion and accessories, and how you can convey that enthusiasm to customers.
✨Be Solution-Driven
Think of examples where you've faced challenges and how you approached them with a solution-oriented mindset. This will demonstrate your ability to make decisions that benefit the business and show ownership of your responsibilities.
