At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer service and drive store performance.
- Company: Join Monsoon Accessorize, a brand committed to inclusivity and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Be part of a creative environment that values your contributions and supports your growth.
- Qualifications: Proven retail management experience with a passion for customer service and team development.
- Other info: Flexible working requests are welcomed, promoting a diverse and inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
What are we looking for in you?
- Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us.
- A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team.
- Someone who demonstrates passion, drive and resilience, with a can-do approach.
- Possess a creative approach, to support the store and develop the team to reach their full potential.
- The ability to communicate openly and effectively.
- A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
In this role you will:
- Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience.
- Generate profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunities.
- Ensure your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
- Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
- Promote and deliver piercing to our customers with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
- Ensure an inclusive environment, promoting equality and kindness with your team.
Joining us, your benefits would include:
- A competitive salary and exciting bonus scheme.
- A staff uniform allowance – enabling you to have fun wearing our accessories.
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
- An additional day’s holiday to celebrate your birthday.
If this all sounds great and this could be the role for you, let us know and apply today. At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at recruitmentuk@monsoon.co.uk to discuss any specific requirements.
Store Manager - Salisbury Accessorize employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
recruitmentuk@monsoon.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Salisbury Accessorize
✨Tip Number 1
Familiarise yourself with Accessorize's values and customer service philosophy. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs and share examples of how you've put customers at the heart of your previous roles.
✨Tip Number 2
Showcase your leadership skills by discussing specific instances where you've inspired and motivated a team. Prepare to share how you’ve successfully managed a retail store, focusing on your ability to drive performance and create an inclusive environment.
✨Tip Number 3
Research the local market trends in Salisbury and think about how you can leverage them to maximise sales opportunities for Accessorize. Be ready to discuss your ideas on visual merchandising and how you would implement these strategies in the store.
✨Tip Number 4
Prepare to discuss your approach to problem-solving and decision-making. Think of examples where you've taken ownership of challenges in a retail setting and how your solutions benefited the business and enhanced the customer experience.
We think you need these skills to ace Store Manager - Salisbury Accessorize
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management and customer service. Use specific examples that demonstrate your ability to lead a team and deliver excellent customer experiences, as these are key qualities the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of the Accessorize brand. Mention how you can contribute to creating an inclusive environment and driving sales through effective team management.
Showcase Leadership Skills: In your application, emphasise your leadership style and provide examples of how you've inspired and motivated teams in previous roles. Highlight any creative approaches you've taken to improve store performance or customer satisfaction.
Demonstrate Customer Focus: Illustrate your commitment to customer service by sharing specific instances where you went above and beyond to meet customer needs. This will show that you align with the company's values of putting the customer at the heart of everything they do.
How to prepare for a job interview at Monsoon
✨Showcase Your Customer Focus
Prepare examples of how you've delivered exceptional customer service in the past. Highlight specific instances where you tailored your approach to meet individual customer needs, as this aligns with the company's emphasis on putting customers at the heart of everything.
✨Demonstrate Leadership Skills
Be ready to discuss your leadership style and how you inspire and motivate your team. Share stories that illustrate your ability to lead by example and create a positive work environment, which is crucial for a Store Manager role.
✨Emphasise Your Retail Experience
Talk about your previous retail management experience, focusing on your track record of exceeding KPIs and managing store performance. Be specific about how you've driven sales and managed costs effectively in past roles.
✨Communicate Effectively
Practice clear and open communication techniques. Be prepared to discuss how you handle team dynamics and resolve conflicts, as effective communication is key to fostering an inclusive and motivated team environment.