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- Tasks: Lead a new store, inspire your team, and deliver exceptional customer service.
- Company: Join Monsoon Accessorize, a brand committed to diversity and inclusivity.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Be part of a vibrant team that values creativity and customer focus.
- Qualifications: Proven retail management experience and a passion for customer service required.
- Other info: Flexible working requests are welcomed; we value every individual's contribution.
The predicted salary is between 30000 - 42000 £ per year.
What are we looking for in you?
- Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do
- A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us
- A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
- Someone who demonstrates passion, drive and resilience, with a can – do approach
- Possess a creative approach, to support the store and develop the team to reach their full potential
- The ability to communicate openly and effectively
- A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
In this role you will
- Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience
- Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities
- Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
- Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
- We offer piercing to our customers, and you would promote and deliver this with your team
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
- Ensure an inclusive environment, promoting equality and kindness with your team
Joining us, your benefits would include
- A competitive salary and exciting bonus scheme
- A Staff uniform allowance – enabling you to have fun wearing our accessories
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
- An additional day’s holiday to celebrate your birthday
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at recruitmentuk@monsoon.co.uk to request discuss any specific requirements.
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Store Manager - Eastbourne - New Store Opening! employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Eastbourne - New Store Opening!
✨Tip Number 1
Showcase your customer service skills during the interview. Prepare specific examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your commitment to putting the customer at the heart of everything you do.
✨Tip Number 2
Research Accessorize's values and culture before your interview. Be ready to discuss how your personal values align with theirs, and think about ways you can contribute to creating an inclusive and positive environment in the store.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate a team. Think of examples where you've successfully led a team to achieve targets or improve performance, as this will highlight your ability to inspire others.
✨Tip Number 4
Familiarise yourself with the local market and trends in retail. Being able to discuss how you would maximise commercial opportunities in Eastbourne will show that you're proactive and ready to drive sales from day one.
We think you need these skills to ace Store Manager - Eastbourne - New Store Opening!
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management and customer service. Use specific examples that demonstrate your ability to lead a team and deliver excellent customer experiences, as these are key qualities the company is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention how your leadership style aligns with the company's values and how you can contribute to creating an inclusive environment. Be sure to address the specific requirements mentioned in the job description.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements such as exceeding sales targets or improving customer satisfaction scores. This will help demonstrate your proven track record of managing a successful retail store.
Prepare for the Interview: If selected for an interview, prepare to discuss your approach to team motivation and customer service. Think of examples where you've successfully resolved issues or driven sales, and be ready to share your creative ideas for visual merchandising and promoting services like piercing.
How to prepare for a job interview at Monsoon
✨Showcase Your Customer Focus
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've tailored your approach to meet individual customer needs and how you’ve inspired your team to do the same.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Think of instances where you led by example, resolved conflicts, or helped team members achieve their potential.
✨Be Solution-Oriented
Think about challenges you've faced in previous roles and how you overcame them. Be ready to share your decision-making process and how you take ownership of your responsibilities.
✨Communicate Effectively
Practice clear and open communication. During the interview, ensure you listen actively and respond thoughtfully, demonstrating your ability to engage with both customers and team members effectively.
