At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store performance.
- Company: Join Monsoon Accessorize, a vibrant brand focused on inclusivity and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Be part of a supportive culture that values creativity and personal growth.
- Qualifications: Proven retail management experience with a passion for customer service and team development.
- Other info: Flexible working options available; we celebrate diversity and welcome all applicants.
The predicted salary is between 30000 - 42000 £ per year.
What are we looking for in you?
- Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us.
- A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team.
- Someone who demonstrates passion, drive and resilience, with a can-do approach.
- Possess a creative approach, to support the store and develop the team to reach their full potential.
- The ability to communicate openly and effectively.
- A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
In this role you will:
- Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience.
- Generate profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunities.
- Ensure your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
- Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
- Promote and deliver piercing to our customers with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
- Ensure an inclusive environment, promoting equality and kindness with your team.
Joining us, your benefits would include:
- A competitive salary and exciting bonus scheme.
- A staff uniform allowance – enabling you to have fun wearing our accessories.
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
- An additional day’s holiday to celebrate your birthday.
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Store Manager - Canary Wharf Accessorize - New Store Opening! employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Canary Wharf Accessorize - New Store Opening!
✨Tip Number 1
Showcase your customer service skills during the interview. Prepare examples of how you've gone above and beyond for customers in previous roles, as this is crucial for a Store Manager position.
✨Tip Number 2
Demonstrate your leadership abilities by discussing specific instances where you've successfully motivated and developed a team. Highlight your approach to creating an inclusive environment, as this aligns with our values.
✨Tip Number 3
Familiarise yourself with Accessorize's brand and values. Being able to articulate how you can embody these values in your management style will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with visual merchandising and driving sales. Be ready to share strategies you've implemented in the past that have led to increased store performance.
We think you need these skills to ace Store Manager - Canary Wharf Accessorize - New Store Opening!
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Accessorize is looking for in a Store Manager. Highlight your experience in customer service and team leadership, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects your relevant experience in retail management. Use specific examples that demonstrate your ability to deliver excellent customer service and lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Accessorize's values. Mention how you can contribute to creating an inclusive environment and driving sales through effective team management.
Showcase Your Leadership Skills: In your application, provide examples of how you've inspired and motivated teams in previous roles. Discuss your approach to problem-solving and decision-making, emphasising your solution-driven mindset.
How to prepare for a job interview at Monsoon
✨Showcase Your Customer Focus
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've put customers at the heart of your previous roles and how you plan to inspire your team to do the same.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Think of instances where you've led by example and inspired others, as this is crucial for a Store Manager role.
✨Be Solution-Oriented
Think about challenges you've faced in retail and how you've overcome them. Be ready to share your decision-making process and how you take ownership of your responsibilities to benefit the business.
✨Emphasise Inclusivity and Team Development
Discuss your approach to creating an inclusive environment and how you support team members in reaching their full potential. Share any strategies you've used to promote equality and kindness within your team.