At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer service and drive store performance.
- Company: Join Monsoon Accessorize, a brand that values creativity and inclusivity.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Be part of an exciting new store opening and make a real impact in retail.
- Qualifications: Proven retail management experience and a passion for customer service.
- Other info: We celebrate diversity and offer flexible working options for all.
The predicted salary is between 30000 - 42000 £ per year.
What are we looking for in you?
- Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us.
- A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team.
- Someone who demonstrates passion, drive and resilience, with a can-do approach.
- Possess a creative approach, to support the store and develop the team to reach their full potential.
- The ability to communicate openly and effectively.
- A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
In this role you will:
- Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience.
- Generate profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximise local market opportunities.
- Ensure your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
- Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
- Promote and deliver piercing to our customers with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
- Ensure an inclusive environment, promoting equality and kindness with your team.
Joining us, your benefits would include:
- A competitive salary and exciting bonus scheme.
- A staff uniform allowance – enabling you to have fun wearing our accessories.
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
- An additional day’s holiday to celebrate your birthday.
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Store Manager - Accessorize Windsor - Exciting new store opening soon employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Accessorize Windsor - Exciting new store opening soon
✨Tip Number 1
Get to know the company culture! Before your interview, check out Accessorize's social media and website. This will help you understand their values and how you can align your experience with what they stand for.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or improved customer service. We want you to showcase your confident leadership style during the interview.
✨Tip Number 3
Show off your creativity! Be ready to discuss how you've used creative solutions in past roles to drive sales or enhance customer experiences. This is a great way to demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the store’s goals and team dynamics. This shows your genuine interest and helps you assess if Accessorize is the right fit for you.
We think you need these skills to ace Store Manager - Accessorize Windsor - Exciting new store opening soon
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in delivering excellent customer service. We want to see how you've put customers at the heart of your previous roles and how you can inspire your team to do the same.
Be a Confident Leader: Share examples of how you've led teams in the past. We love seeing candidates who can demonstrate their leadership style and how they motivate others to create a positive work environment.
Demonstrate Your Passion and Drive: Let us know about your passion for retail and how you've overcome challenges in your career. A can-do attitude is key, so don’t hold back on sharing your resilience and creative problem-solving skills!
Communicate Openly: Effective communication is crucial for this role. Make sure your application reflects your ability to communicate clearly and openly, both in writing and in your interactions with others. And remember, apply through our website for the best chance!
How to prepare for a job interview at Monsoon
✨Know Your Customer Service Stuff
Make sure you can talk about your experience in delivering excellent customer service. Think of specific examples where you've gone above and beyond for customers, and how you’ve inspired your team to do the same. This will show that you truly understand the importance of putting the customer at the heart of everything.
✨Show Off Your Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Have a few stories ready that demonstrate how you've led by example in previous roles. This is your chance to shine as a confident leader who can inspire others!
✨Be Ready to Talk Numbers
Since driving performance and exceeding KPIs is key, brush up on your retail metrics. Be prepared to discuss how you've managed budgets, maximised profits, and what strategies you've used to boost sales in your previous stores.
✨Bring Your Creative Ideas
Accessorize values creativity, so think about how you can bring fresh ideas to the table. Whether it’s visual merchandising or team development, have some innovative suggestions ready to share that could help the store stand out and thrive.