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- Tasks: Lead a team to deliver exceptional customer service and drive store performance.
- Company: Join the vibrant team at Monsoon Accessorize in Portsmouth.
- Benefits: Enjoy a competitive salary, bonus scheme, and generous staff discounts.
- Why this job: Be a brand ambassador and make a real impact in a fun retail environment.
- Qualifications: Experience in a supervisory role with a passion for customer service.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 1040 - 1248 £ per month.
What are we looking for in you?
- Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us.
- Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team.
- Someone who demonstrates passion, drive and resilience, with a can-do approach.
- The ability to communicate openly and effectively.
- A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
In this role you will:
- Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values.
- Generate profit, through exceeding those KPIs.
- Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
- Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
- Promote and deliver piercing to our customers with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
- Ensure an inclusive environment, promoting equality and kindness with your team.
Joining us, your benefits would include:
- A competitive salary and exciting bonus scheme.
- A staff uniform allowance – enabling you to have fun wearing our accessories.
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
- An additional day’s holiday to celebrate your birthday.
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Supervisor (Part Time) - Portsmouth Accessorize employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Part Time) - Portsmouth Accessorize
✨Tip Number 1
Get to know the company culture! Before your interview, check out Accessorize's social media and website. This will help you understand their values and how you can align your experience with what they stand for.
✨Tip Number 2
Practice your customer service stories! Think of specific examples where you went above and beyond for a customer. We want to hear how you’ve made a difference in previous roles, so be ready to share those moments.
✨Tip Number 3
Show your passion! When you talk about your experiences, let your enthusiasm shine through. We love candidates who are genuinely excited about the role and the brand, so don’t hold back!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows that you’re keen on the position and appreciate the opportunity to chat with the team. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Supervisor (Part Time) - Portsmouth Accessorize
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in delivering excellent customer service. We want to see how you've put customers at the heart of your previous roles, so share specific examples that demonstrate your commitment to customer satisfaction.
Lead by Example: As a supervisor, you'll need to inspire your team. In your application, mention any leadership experiences you have and how you've motivated others to achieve their best. We love seeing candidates who can showcase their ability to lead and support a team.
Be Passionate and Resilient: We’re looking for someone with a can-do attitude! Share stories that reflect your passion for retail and your resilience in overcoming challenges. This will show us that you’re not just looking for a job, but you genuinely care about making a difference.
Communicate Openly: Effective communication is key in this role. Use your application to demonstrate how you’ve successfully communicated with teams and customers in the past. Remember, we value openness and clarity, so let your personality shine through!
How to prepare for a job interview at Monsoon
✨Know Your Customer Service Stuff
Make sure you can talk about your experience in delivering excellent customer service. Think of specific examples where you've gone above and beyond for customers, and how you inspired your team to do the same. This will show that you understand the importance of putting the customer at the heart of everything.
✨Lead by Example
Prepare to discuss how you've led a team in the past. Share stories that highlight your leadership style and how you motivate others. Remember, they want someone who can inspire their team, so think about how you can demonstrate your passion and drive during the interview.
✨Be Solution-Driven
Think of a few challenges you've faced in previous roles and how you resolved them. Be ready to explain your thought process and decision-making skills. This will show that you're not just a problem-solver but also someone who takes ownership and responsibility for outcomes.
✨Communicate Openly
Practice your communication skills before the interview. You’ll need to convey your ideas clearly and effectively. Consider how you can demonstrate your ability to communicate with both customers and team members, as this is key to creating an inclusive environment.
