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For Companies At a Glance
- Tasks: Lead a team to deliver outstanding customer service and boost sales performance.
- Company: Join a popular retail brand known for its inclusive culture.
- Benefits: Enjoy a competitive salary, bonuses, uniform allowance, and great employee discounts.
- Why this job: Be a brand ambassador and make a real difference in customer experiences.
- Qualifications: Strong customer service skills and a passion for teamwork.
- Other info: Diverse and supportive work environment with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
A popular retail brand seeks a customer-focused individual for a leadership role. You will act as a brand ambassador, driving performance through exceptional customer service while supporting team motivation.
Responsibilities include:
- Exceeding KPIs
- Maximising sales opportunities
- Ensuring an inclusive store environment
Benefits include a competitive salary, bonus scheme, uniform allowance, and generous employee discounts across brands. This role welcomes diverse talent and promotes equality in a supportive work environment.
Store Experience Lead: Customer Service & Sales in Portsmouth employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Experience Lead: Customer Service & Sales in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current employees at the brand through LinkedIn or social media. Ask them about their experiences and any tips they might have for landing the Store Experience Lead role.
✨Tip Number 2
Show off your customer service skills in interviews! Prepare examples of how you've exceeded KPIs or turned a challenging customer interaction into a positive experience. We want to see that you can embody the brand's values.
✨Tip Number 3
Research the brand thoroughly! Understand their products, values, and recent news. This will help you tailor your responses and show that you're genuinely interested in being a brand ambassador.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Store Experience Lead: Customer Service & Sales in Portsmouth
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create exceptional experiences for customers, as this role is all about being a brand ambassador.
Demonstrate Leadership Skills: Since this is a leadership role, share examples of how you've motivated and supported your team in the past. We love to see candidates who can inspire others and drive performance!
Be Results-Driven: Don't forget to mention any KPIs you've exceeded or sales targets you've smashed. We’re looking for someone who can maximise sales opportunities and contribute to our success.
Embrace Inclusivity: We value diversity and inclusivity, so make sure to reflect that in your application. Share any experiences you have in creating an inclusive environment, as it’s key to our store culture.
How to prepare for a job interview at Monsoon
✨Know the Brand Inside Out
Before your interview, make sure you research the retail brand thoroughly. Understand their values, mission, and what sets them apart in the market. This knowledge will help you demonstrate your passion for the brand and how you can embody its values as a Store Experience Lead.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Think about situations where you exceeded customer expectations or resolved conflicts effectively. This will show that you have the skills to drive performance and create an inclusive store environment.
✨Highlight Leadership Qualities
As a leadership role, it’s crucial to showcase your ability to motivate and support a team. Be ready to discuss your leadership style and provide examples of how you've successfully led a team in the past. This could include training new staff, boosting team morale, or achieving sales targets together.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
