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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive store performance.
- Company: Join Monsoon Accessorize, a vibrant brand known for its stylish accessories.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Be part of a creative, inclusive environment that values passion and teamwork.
- Qualifications: Proven retail management experience with a focus on customer satisfaction and team development.
- Other info: Flexible role supporting various stores while promoting equality and kindness.
The predicted salary is between 28800 - 43200 £ per year.
What are we looking for in you?
- Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us.
- A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team.
- Someone who demonstrates passion, drive and resilience, with a can-do approach.
- Possess a creative approach, to support the store and develop the team to reach their full potential.
- The ability to communicate openly and effectively.
- A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
In this role you will…
- Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience.
- Generate profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximizing local market opportunities.
- Ensure your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
- Maximize commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
- Promote and deliver piercing services to our customers with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
- Ensure an inclusive environment, promoting equality and kindness with your team.
Joining us, your benefits would include:
- A competitive salary and exciting bonus scheme.
- A Staff uniform allowance – enabling you to have fun wearing our accessories.
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
- An additional day’s holiday to celebrate your birthday.
If this all sounds great and this could be the role for you, let us know and apply today.
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Monsoon Accessorize - Experienced Retail Store Managers employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Monsoon Accessorize - Experienced Retail Store Managers
✨Tip Number 1
Showcase your customer service skills during the interview. Prepare specific examples of how you've delivered exceptional service in previous roles, and be ready to discuss how you can inspire your team to do the same.
✨Tip Number 2
Demonstrate your leadership style by sharing experiences where you've successfully motivated a team. Highlight any creative approaches you've taken to develop your team's potential and drive performance.
✨Tip Number 3
Familiarize yourself with Accessorize's values and culture. Be prepared to discuss how you align with these values and how you would promote an inclusive environment within the store.
✨Tip Number 4
Research the local market and think about how you can maximize commercial opportunities for the store. Bring ideas to the interview on how you would implement visual merchandising and drive sales effectively.
We think you need these skills to ace Monsoon Accessorize - Experienced Retail Store Managers
Some tips for your application 🫡
Highlight Customer Focus: Make sure to emphasize your experience in delivering excellent customer service. Provide specific examples of how you've put customers at the heart of your previous roles and how you inspired your team to do the same.
Show Leadership Skills: Demonstrate your leadership abilities by sharing instances where you led a team to success. Highlight your approach to motivating and developing team members, and how you fostered a positive work environment.
Detail Your Retail Experience: Clearly outline your proven track record in managing a successful retail store. Include metrics or KPIs that showcase your ability to drive sales and manage P&L effectively.
Express Your Creative Approach: Discuss your creative strategies for visual merchandising and how you've maximized commercial opportunities in past roles. This will show your potential employer that you can contribute to the store's success in innovative ways.
How to prepare for a job interview at Monsoon
✨Showcase Your Customer Focus
Prepare examples that highlight your commitment to customer service. Discuss specific instances where you went above and beyond to ensure a positive experience for customers, and how you inspired your team to do the same.
✨Demonstrate Leadership Skills
Be ready to talk about your leadership style and how you motivate your team. Share stories of how you've led by example in previous roles, particularly in challenging situations, to create a positive work environment.
✨Highlight Your Commercial Acumen
Discuss your experience with managing P&L and achieving KPIs. Prepare to explain how you've maximized sales opportunities in past roles, including any creative strategies you've implemented to drive performance.
✨Emphasize Team Development
Talk about your approach to developing team members and fostering an inclusive environment. Provide examples of how you've supported individuals in reaching their full potential and how you promote equality and kindness within your team.
