At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive store performance.
- Company: Join Monsoon Accessorize, a brand that values kindness and inclusivity.
- Benefits: Competitive salary, bonus scheme, staff discount, and a birthday holiday.
- Why this job: Be a brand ambassador and make a real impact in a vibrant retail environment.
- Qualifications: Experience in a supervisory role with a passion for customer service.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 10 - 13 £ per hour.
What are we looking for in you?
- Confident to lead by example, inspiring your team to make Monsoon Accessorize a great place for all who work and shop with us.
- Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team.
- Someone who demonstrates passion, drive and resilience, with a can-do approach.
- The ability to communicate openly and effectively.
- A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
In this role you will:
- Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Monsoon Accessorize values of kindness.
- Generate profit by exceeding KPIs.
- Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
- Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
- Promote and deliver piercing to our customers with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
- Ensure an inclusive environment, promoting equality with your team.
Joining us, your benefits would include:
- A competitive salary and exciting bonus scheme.
- A staff uniform allowance – enabling you to have fun wearing our accessories.
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
- An additional day’s holiday to celebrate your birthday.
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at recruitmentuk@monsoon.co.uk to discuss any specific requirements.
Supervisor (Part-time) - Glasgow Silverburn Monsoon Accessorize employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Part-time) - Glasgow Silverburn Monsoon Accessorize
✨Tip Number 1
Get to know the company culture before your interview. Check out Monsoon Accessorize's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've inspired a team or solved a problem. Be ready to share these stories during your chat, as they’ll highlight your can-do attitude and solution-driven mindset.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows you're engaged and keen to learn more about how you can contribute to the store's success. Plus, it gives you a chance to see if the role is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Monsoon Accessorize family.
We think you need these skills to ace Supervisor (Part-time) - Glasgow Silverburn Monsoon Accessorize
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you can inspire and motivate a team, so share examples of how you've done this in the past!
Be Specific: Use specific examples from your previous roles to demonstrate your experience as a supervisor or key holder. We love seeing how you've delivered excellence in customer service and driven performance in your teams.
Communicate Clearly: Make sure your application is clear and easy to read. We appreciate open communication, so keep your language straightforward and professional while still being yourself!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Monsoon
✨Show Your Leadership Skills
As a potential supervisor, it's crucial to demonstrate your ability to lead and inspire a team. Share specific examples from your past experiences where you successfully motivated your team or improved customer service. This will show that you can embody the Monsoon Accessorize values.
✨Communicate Openly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, be sure to ask questions about the team dynamics and how they communicate, showing that you value open dialogue.
✨Be Solution-Driven
Prepare to discuss scenarios where you've faced challenges and how you resolved them. Highlight your decision-making skills and your sense of ownership in those situations. This will illustrate your proactive approach and resilience, which are essential for the role.
✨Embrace the Brand Values
Familiarise yourself with Monsoon Accessorize's brand values and think about how you can embody them. Be ready to discuss how you would promote inclusivity and kindness within the team, as well as how you would drive sales while maintaining an exceptional customer experience.