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- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store performance.
- Company: Join Monsoon Accessorize, a vibrant brand committed to inclusivity and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Be part of a supportive culture that values creativity, teamwork, and personal growth.
- Qualifications: Retail management experience with a passion for customer service and team development.
- Other info: Flexible working options available; we celebrate diversity and welcome all applicants.
The predicted salary is between 28800 - 43200 £ per year.
What are we looking for in you?
- Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us
- A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
- Someone who demonstrates passion, drive and resilience, with a can – do approach
- Possess a creative approach, to support the store and develop the team to reach their full potential
- The ability to communicate openly and effectively
- A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
In this role you will
- Support the store manager in driving the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience
- Generating profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunities
- Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
- Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
- We offer piercing to our customers, and you would promote and deliver this with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
- Ensure an inclusive environment, promoting equality and kindness with your team
Joining us, your benefits would include
- A competitive salary and exciting bonus scheme
- A Staff uniform allowance – enabling you to have fun wearing our accessories
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
- An additional day’s holiday to celebrate your birthday
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request discuss any specific requirements.
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Deputy Store Manager - The Strand Accessorize, London employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager - The Strand Accessorize, London
✨Tip Number 1
Showcase your customer service skills during the interview. Prepare examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your commitment to putting the customer at the heart of everything you do.
✨Tip Number 2
Research Accessorize's values and culture before your interview. Be ready to discuss how your personal values align with theirs, as this will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate a team. Think of specific instances where you've inspired others or led by example, as this is crucial for the Deputy Store Manager role.
✨Tip Number 4
Familiarise yourself with the latest retail trends and visual merchandising techniques. Being able to speak knowledgeably about these topics will demonstrate your creative approach and readiness to maximise commercial opportunities in the store.
We think you need these skills to ace Deputy Store Manager - The Strand Accessorize, London
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Deputy Store Manager position. Tailor your application to highlight how your experience aligns with their requirements.
Highlight Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've delivered excellent service and led a team to do the same.
Showcase Leadership Experience: Demonstrate your leadership skills by including examples of how you've inspired and motivated a team in previous roles. Mention any relevant achievements that showcase your ability to drive performance.
Express Your Passion: Convey your passion for retail and the Accessorize brand in your application. Share why you want to work for them and how you can contribute to their values and goals.
How to prepare for a job interview at Monsoon
✨Showcase Your Customer Focus
Prepare examples of how you've delivered exceptional customer service in the past. Highlight specific instances where you tailored your approach to meet individual customer needs, as this aligns with the company's emphasis on putting customers at the heart of everything.
✨Demonstrate Leadership Skills
Be ready to discuss your leadership style and how you inspire and motivate your team. Share stories that illustrate your ability to lead by example and create a positive work environment, which is crucial for the role of Deputy Store Manager.
✨Emphasise Your Retail Experience
Talk about your previous retail management roles and the successes you've achieved. Be specific about how you've managed KPIs, controlled costs, and maximised sales opportunities, as these are key responsibilities in the job description.
✨Communicate Effectively
Practice clear and open communication techniques. During the interview, demonstrate your ability to listen actively and respond thoughtfully, as effective communication is essential for managing a team and ensuring a collaborative store environment.
