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- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store performance.
- Company: Join Monsoon Accessorize, a vibrant brand focused on inclusivity and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Be part of a supportive culture that values creativity and personal growth.
- Qualifications: Proven retail management experience with a passion for customer service and team development.
- Other info: Flexible working options available; we celebrate diversity and welcome all applicants.
The predicted salary is between 24000 - 36000 £ per year.
What are we looking for in you?
- Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us
- A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
- Someone who demonstrates passion, drive and resilience, with a can – do approach
- Possess a creative approach, to support the store and develop the team to reach their full potential
- The ability to communicate openly and effectively
- A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
In this role you will…
- Support the store manager in driving the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience
- Generating profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunities
- Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
- Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
- We offer piercing to our customers, and you would promote and deliver this with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
- Ensure an inclusive environment, promoting equality and kindness with your team
Joining us, your benefits would include:
- A competitive salary and exciting bonus scheme
- A Staff uniform allowance – enabling you to have fun wearing our accessories
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
- An additional day’s holiday to celebrate your birthday
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request discuss any specific requirements.
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Deputy Store Manager - Stratford Westfield Accessorize employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager - Stratford Westfield Accessorize
✨Tip Number 1
Showcase your customer service skills during the interview. Prepare examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what Accessorize values.
✨Tip Number 2
Demonstrate your leadership abilities by discussing specific instances where you've motivated a team or resolved conflicts. This will highlight your capability to inspire others, which is crucial for the Deputy Store Manager role.
✨Tip Number 3
Familiarise yourself with Accessorize's products and current trends in retail. Being knowledgeable about their offerings will not only impress your interviewers but also show your genuine interest in the brand.
✨Tip Number 4
Prepare to discuss how you would implement visual merchandising strategies. Think of creative ideas that could enhance the store's appeal and drive sales, as this is a key responsibility of the role.
We think you need these skills to ace Deputy Store Manager - Stratford Westfield Accessorize
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Accessorize is looking for in a Deputy Store Manager. Highlight your customer service experience and leadership skills in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience in retail management and customer service. Use specific examples that demonstrate your ability to lead a team and drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Accessorize's values. Mention how you can contribute to creating an exceptional customer experience and leading a motivated team.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles, such as exceeding KPIs or improving customer satisfaction scores. This will help illustrate your capability to deliver results.
How to prepare for a job interview at Monsoon
✨Showcase Your Customer Focus
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've put customers at the heart of your previous roles and how you inspired your team to do the same.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate and develop your team. Think of instances where you've led by example and created a positive work environment, as this is crucial for the Deputy Store Manager role.
✨Be Solution-Driven
Think about challenges you've faced in retail and how you've overcome them. Be ready to share your decision-making process and how you take ownership of your responsibilities, as this will show your potential employer that you're proactive.
✨Communicate Effectively
Practice clear and open communication during your interview. Be prepared to discuss how you ensure your team is informed and engaged, as effective communication is key to driving performance and creating an inclusive environment.
