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- Tasks: Lead a team to deliver exceptional customer service and drive store performance.
- Company: Join the vibrant Monsoon Accessorize team at Manchester Trafford Centre.
- Benefits: Competitive salary, bonus scheme, staff discount, and birthday holiday.
- Why this job: Be a brand ambassador and inspire your team in a fun, inclusive environment.
- Qualifications: Experience in a supervisory role and a passion for customer service.
- Other info: Flexible working options and commitment to diversity and inclusion.
What are we looking for in you?
- Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do
- Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
- Experience within a supervisor or key holding role
- Someone who demonstrates passion, drive and resilience, with a can – do approach
- The ability to communicate openly and effectively
- A solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
In this role you will
- Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values
- Generating profit, through exceeding those KPIs
- Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
- Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
- We offer piercing to our customers, and you would promote and deliver this with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
- Ensure an inclusive environment, promoting equality and kindness with your team
Joining us, your benefits would include
- A competitive salary and exciting bonus scheme
- A Staff uniform allowance – enabling you to have fun wearing our accessories
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
- An additional day’s holiday to celebrate your birthday
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at recruitmentuk@monsoon.co.uk to request discuss any specific requirements.
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Deputy Store Manager (Part time) – Manchester Trafford Centre Accessorize employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager (Part time) – Manchester Trafford Centre Accessorize
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Accessorize's values and products. This way, you can show how your passion aligns with their mission and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations in-store. Being able to share real examples of how you've delivered excellent service will make you stand out as a candidate who truly understands the role.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've inspired teams in the past. Whether it's motivating staff or driving sales, having concrete examples will help us see you as a future Deputy Store Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Accessorize family. Let’s get you on board!
We think you need these skills to ace Deputy Store Manager (Part time) – Manchester Trafford Centre Accessorize
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in delivering excellent customer service. We want to see how you put the customer at the heart of everything you do, so share specific examples that demonstrate your commitment to this.
Lead by Example: As a Deputy Store Manager, you'll need to inspire your team. Use your application to showcase your leadership skills and how you've motivated others in previous roles. We love seeing candidates who can lead with passion and resilience!
Communicate Openly: Effective communication is key! In your written application, be clear and concise. Show us how you've successfully communicated with your team and customers in the past, and how that has benefited the business.
Be Solution-Driven: We appreciate candidates who take ownership and are proactive in solving problems. Share examples of how you've made decisions that positively impacted your previous workplace. Don't forget to apply through our website for the best chance!
How to prepare for a job interview at Monsoon
✨Know Your Customer Service Stuff
Make sure you can talk about your experience in delivering excellent customer service. Think of specific examples where you've gone above and beyond for a customer, as this will show that you understand the importance of putting the customer at the heart of everything.
✨Lead by Example
Be prepared to discuss how you've inspired and motivated your team in previous roles. Share stories that highlight your leadership style and how you’ve created a positive work environment, as this aligns perfectly with what they’re looking for.
✨Show Your Passion and Resilience
Demonstrate your passion for retail and your ability to bounce back from challenges. Think of times when you faced difficulties and how you tackled them with a can-do attitude. This will resonate well with the interviewers.
✨Communicate Effectively
Practice clear and open communication. Be ready to answer questions thoughtfully and ask insightful ones in return. This shows that you’re not only a good listener but also someone who values collaboration and teamwork.