At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store performance.
- Company: Join Monsoon Accessorize, a vibrant brand with a focus on inclusivity and creativity.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Be part of a fun, supportive environment where your leadership can shine.
- Qualifications: Retail management experience and a passion for customer service are essential.
The predicted salary is between 25000 - 32000 £ per year.
What are we looking for in you?
- Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us.
- A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team.
- Someone who demonstrates passion, drive and resilience, with a can-do approach.
- Possess a creative approach, to support the store and develop the team to reach their full potential.
- The ability to communicate openly and effectively.
- A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
In this role you will:
- Support the store manager in driving the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience.
- Generate profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunities.
- Ensure your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
- Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
- Ensure an inclusive environment, promoting equality and kindness with your team.
Joining us, your benefits would include:
- A competitive salary and exciting bonus scheme.
- A Staff uniform allowance – enabling you to have fun wearing our accessories.
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
- An additional day’s holiday to celebrate your birthday.
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at recruitmentuk@monsoon.co.uk to discuss any specific requirements.
Deputy Store Manager - Liverpool Street Station Accessorize employer: Monsoon
At Monsoon Accessorize, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises customer service and team development. Located in the bustling Liverpool Street Station, our store provides unique opportunities for personal growth and creativity, alongside competitive salaries, generous staff discounts, and a commitment to inclusivity and diversity. Join us to be part of a supportive team that values every individual's contribution and encourages you to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager - Liverpool Street Station Accessorize
✨Tip Number 1
Get to know the company culture! Before your interview, check out Accessorize's social media and website. This will help you understand their values and how you can align your experience with what they stand for.
✨Tip Number 2
Practice your customer service stories! Think of specific examples where you went above and beyond for a customer. This will show that you truly put customers at the heart of what you do, just like Accessorize wants.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated and developed your team in the past. Accessorize is looking for someone who can inspire others, so share those success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Accessorize family!
We think you need these skills to ace Deputy Store Manager - Liverpool Street Station Accessorize
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your experience in delivering excellent customer service. We want to see how you've put customers at the heart of your previous roles and how you can inspire your team to do the same.
Be a Confident Leader:Share examples of how you've led teams in the past. We love seeing candidates who can demonstrate their leadership style and how they motivate others to create a positive work environment.
Demonstrate Your Passion and Drive:Let us know about your passion for retail and how you've tackled challenges in your previous roles. A can-do attitude goes a long way, so don’t hold back on sharing your resilience!
Communicate Openly:Effective communication is key! Make sure your application reflects your ability to communicate clearly and openly. We appreciate candidates who can express their thoughts and ideas well.
How to prepare for a job interview at Monsoon
✨Know Your Customer Service Stuff
Make sure you can talk about your experience in delivering excellent customer service. Think of specific examples where you've gone above and beyond for customers, and how you’ve inspired your team to do the same. This will show that you understand the importance of putting the customer at the heart of everything.
✨Show Off Your Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Have a few stories ready that demonstrate how you've led by example and created a positive work environment. Remember, they want someone who can inspire others, so be ready to share how you’ve done this in the past.
✨Be Ready to Talk Numbers
Since you'll be responsible for driving performance and exceeding KPIs, brush up on your financial knowledge. Be prepared to discuss how you've managed budgets, maximised profits, and kept costs in line. Showing that you can think commercially will set you apart from other candidates.
✨Emphasise Your Creative Side
Accessorize values creativity, so think about how you can bring fresh ideas to the table. Whether it’s visual merchandising or team development, have examples ready that showcase your creative approach. This will demonstrate that you’re not just a manager, but someone who can innovate and inspire.
