Supervisor (Part time) - Basingstoke Monsoon Accessorize

Responsibilities:

• Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values.
• Generate profit by exceeding KPIs.
• Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
• Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
• Promote and deliver piercing services to customers with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
• Ensure an inclusive environment, promoting equality and kindness with your team.
• Demonstrate customer focus by delivering excellence in customer service, understanding the importance of tailored one-on-one customer service, and driving this through your team.
• Lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us.
• Have experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through the team.
• Demonstrate passion, drive, and resilience, with a can-do approach.
• Communicate openly and effectively.
• Be a solution-driven individual, with the ability to make decisions to benefit the business, taking ownership and responsibility.

Company Overview:

Monsoon Accessorize is an exciting and ethical fashion brand, our story began with one man and his vision to bring vibrant, colourful, and handcrafted clothes and accessories to the markets of London. It is a journey which began in the 70s in a hippy commune in Ibiza, finishing with an overland trip east through Afghanistan and India. Monsoon Accessorize is a lifestyle brand, bringing unique collections that enable everyone to express themselves, connecting contemporary designs with a network of craftspeople and making our customers' day that little bit more special and out of the ordinary.

We are built on a way of working we are proud of, where values and ethics go hand in hand. We have an exciting opportunity for an experienced Supervisor at our Basingstoke Monsoon Accessorize Store. Our ideal candidate would be customer-focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Monsoon Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.

Benefits:

• A competitive salary and exciting bonus scheme.
• A staff uniform allowance, enabling you to have fun wearing our accessories.
• Generous staff discount across all our brands - Accessorize, Monsoon, Monsoon Childrenswear, and Monsoon Home.
• An additional day's holiday to celebrate your birthday.

If this all sounds great and this could be the role for you, let us know and apply today.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

Equal Opportunity:

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.