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- Tasks: Lead a team to enhance customer experience and achieve store performance goals.
- Company: Ethical fashion brand committed to sustainability and inclusivity.
- Benefits: Competitive salary, bonus scheme, staff uniform allowance, and generous discounts.
- Why this job: Join a passionate team and make a difference in the fashion industry.
- Qualifications: Previous supervisory experience and a love for exceptional customer service.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
An ethical fashion brand in Basingstoke is seeking a motivated Supervisor to drive store performance and customer service. This role involves leading a team to exceed KPIs, executing visual merchandising standards, and fostering an inclusive environment.
The ideal candidate will have previous supervisory experience and a passion for delivering exceptional service.
The position offers a competitive salary, bonus scheme, staff uniform allowance, and generous discounts across multiple brands.
Store Supervisor - Customer Experience & Team Leadership in Basingstoke employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor - Customer Experience & Team Leadership in Basingstoke
✨Tip Number 1
Get to know the brand inside out! Research their values, mission, and products. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about their ethical fashion approach.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve successfully led a team or improved customer service. We want you to be ready to share those experiences in a way that highlights your skills and passion for team leadership.
✨Tip Number 3
Show off your visual merchandising skills! Bring examples of how you’ve executed displays in the past. If you can demonstrate your eye for detail and creativity, it’ll set you apart from the crowd.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Supervisor - Customer Experience & Team Leadership in Basingstoke
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for ethical fashion shine through! Share any experiences or insights that highlight your commitment to sustainability and customer service.
Highlight Your Leadership Skills: As a Supervisor, you'll be leading a team, so make sure to showcase your previous supervisory experience. Use specific examples of how you've motivated teams and exceeded KPIs in the past.
Be Personable and Inclusive: We value an inclusive environment, so reflect this in your application. Talk about how you foster teamwork and create a welcoming atmosphere for both customers and colleagues.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role!
How to prepare for a job interview at Monsoon
✨Know the Brand Inside Out
Before your interview, make sure you research the ethical fashion brand thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your previous experience where you've successfully motivated your team, resolved conflicts, or exceeded KPIs. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Since the role focuses on customer experience, be ready to discuss how you've delivered exceptional service in the past. Think of specific instances where you went above and beyond for a customer and how that impacted the store's performance.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
