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- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive store performance.
- Company: Join Monsoon, a vibrant lifestyle brand with a rich history and ethical values.
- Benefits: Competitive salary, bonus scheme, generous staff discount, and extra holiday for your birthday.
- Why this job: Be a brand ambassador and inspire others while working in a fun, inclusive environment.
- Qualifications: Experience in a supervisory role with a passion for customer service and team motivation.
- Other info: Flexible working options and commitment to diversity and inclusion.
Overview
Supervisor (Part-Time) Livingston Outlet Monsoon (New Store Opening!)
3 weeks ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Our story begins with one man and his vision, to bring vibrant colourful and hand-crafted artisan clothes from faraway places to the markets of London. It is a journey that started in the 70’s in a hippy commune in Ibiza, finishing with an overland trip east through Afghanistan and India. We are a lifestyle brand, passionate about connecting contemporary designs with a network of craftspeople, creating unique collections to be cherished.
We are built on a way of working we are proud of, where values and ethics go hand in hand.
We have an exciting new Monsoon store opening soon in Livingston Designer Outlet and are looking for an experienced Supervisor to join the team.
Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Monsoon customer. We value the qualities of enthusiasm, integrity, and the desire for success.
What are we looking for in you?
- Confident to lead by example, inspiring your team to make Monsoon a great place for all who work and shop with us
- Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
- Someone who demonstrates passion, drive and resilience, with a can – do approach
- The ability to communicate openly and effectively
- A solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
In This Role You Will
- Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Monsoon values
- Generating profit, through exceeding those KPIs
- Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
- Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
- We offer piercing to our customers, and you would promote and deliver this with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
- Ensure an inclusive environment, promoting equality and with your team
Joining Us, Your Benefits Would Include
- A competitive salary and exciting bonus scheme
- A Staff uniform allowance – enabling you to have fun wearing our product
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
- An additional day’s holiday to celebrate your birthday
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at recruitmentuk@monsoon.co.uk to request discuss any specific requirements.
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Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Industries
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Supervisor (Part-Time) Livingston Outlet Monsoon (New Store Now Open!) employer: Monsoon Accessorize
Contact Detail:
Monsoon Accessorize Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Part-Time) Livingston Outlet Monsoon (New Store Now Open!)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Monsoon's story and values. Show us that you’re not just another candidate but someone who genuinely connects with our mission and products.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've inspired a team or resolved conflicts. We want to see how you can lead by example and create a positive environment for both customers and staff.
✨Tip Number 3
Be ready to discuss KPIs! Brush up on how you’ve previously exceeded targets and driven sales. We love candidates who can demonstrate their impact on business performance through tangible results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Monsoon family. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Supervisor (Part-Time) Livingston Outlet Monsoon (New Store Now Open!)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Monsoon brand shine through. We want to see how much you care about delivering exceptional customer experiences and how you can inspire your team!
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles and customer service. We love seeing specific examples of how you've led teams or exceeded KPIs in the past, so don’t hold back!
Be Authentic: We value integrity and authenticity, so be yourself in your application. Share your unique story and what drives you to work in retail – it helps us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board for this exciting new store opening!
How to prepare for a job interview at Monsoon Accessorize
✨Know the Brand Inside Out
Before your interview, dive deep into Monsoon's history and values. Understand their commitment to craftsmanship and customer experience. This will not only impress your interviewers but also help you align your answers with the brand's ethos.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to inspire others and create a positive work environment.
✨Demonstrate Customer Focus
Be ready to discuss how you've delivered exceptional customer service in previous roles. Think of specific instances where you went above and beyond for a customer, as this aligns perfectly with Monsoon's focus on creating an exceptional shopping experience.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
